Product Manager, Everyday Banking

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, insurance, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can ethically and effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

We're looking for our next Product Manager, Everyday Banking. Could It Be You?
The
Product Manager, Everyday Banking
is responsible for spearheading the end-to-end delivery of strategic initiatives and features across our banking product portfolios.. This role drives the successful execution of products from concept to launch, ensuring high-quality, timely, and efficient solutions that enhance the customer experience, meet business objectives, and adhere to regulatory standards. You'll work with and empower cross-functional agile teams, fostering collaboration and continuous improvement within the dynamic product landscape.

Responsible for the end-to-end product lifecycle, from strategy and roadmap definition to delivery of key initiatives and features within our product portfolios. The individual will work with cross-functional teams, ensuring timely, high-quality, and efficient delivery of solutions that enhance customer experience and drive business growth. This role requires a deep understanding of the product lifecycle, agile methodologies, and a passion for leading teams to success.

Need more details? Keep reading…

• Own and manage the end-to-end product development lifecycle, including cross-functional dependencies and operational readiness.
• Define and manage the product roadmap, prioritizing features and initiatives based on market needs, business value, and strategic objectives.
• Responsible for monitoring product performance metrics, user adoption, and overall business impact.
• Lead and mentor cross-functional agile development teams, backlog refinement, product increment ceremonies, sprint planning activities, and release management support.
• Collaborate with business stakeholders, engineering, design, and other teams to define scope, requirements, and priorities.
• Identify and mitigate risks, proactively addressing potential roadblocks.
• Track and report on progress, providing regular updates to executive stakeholders including live demos where required.
• Ensure adherence to agile methodologies and best practices.
• Foster a collaborative and high-performing team environment across product, design, engineering, and quality assurance to meet the Definition of Ready and Definition of Done for planned user stories.
• Manage dependencies across multiple teams and projects.
• Contribute to continuous improvement initiatives within the development process.
• Contribute towards Product Centre of Excellence toolkits.

So are YOU our next Product Manager, Everyday Banking? You are if you…

• 5+ product management or product leadership roles within the financial services industry.
• 3+ years of direct experience delivering solutions specifically within the banking product domain
• Proven experience leading Agile teams and implementing Agile methodologies (Scrum, Kanban, SAFe).
• Experience managing complex, cross-functional projects with multiple dependencies.

Technical Acumen:
Strong understanding of software development lifecycles (SDLC) and modern technology stacks relevant to credit card systems (e.g., core banking platforms, payment gateways, APIs). Ability to engage in technical discussions with development teams.

Strong Leadership Skills:
Demonstrated ability to lead, motivate, and develop high-performing teams. Excellent conflict resolution and negotiation skills.

Exceptional Communication:
Superior verbal and written communication skills, with the ability to articulate complex information clearly and concisely to technical and non-technical audiences.

Problem-Solving:
Highly analytical and possess strong problem-solving capabilities, with a keen eye for detail.

Results-Oriented:
Proven track record of delivering projects on time and within budget, meeting quality standards and business objectives.

Sounds like you? Click below to apply
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.