Rq09462

RQ Int. Solution Architect - CRM

Contract 7+ months

Toronto - Bay St - Onsite

Security Level: CRJMC + Credit Check

Scope:

• The Office of the Public Guardian and Trustee (OPGT) requires a solution architect - CRM to provide technical leadership for the data migration into Dynamics 365 Customer Engagement (CE) and Finance and Operations (F&O).

Assignment Deliverables

As a technical leader in the data migration and reporting team, you will provide expert guidance into all aspects of the data migration from legacy solutions into Dynamics 365 CE and F&O, full and delta load design and implementation and ensure a quality data migration.

Other responsibilities include:

• Lead the development, implementation and management of D365 CE and F&O, monitoring of the whole system.
• Define the interactions between application packages, databases and middleware systems.
• Deliver customizations by defining and implementing entities, fields, workflows, business rules, forms, and views, ensuring they align with the business processes.
• Determine how the Dynamics CRM system will integrate with other systems and applications within the organization's technology landscape.
• Establish security measures to protect sensitive data and ensure proper access control within the CRM system.
• Optimize the performance of the Dynamics CRM system to ensure smooth operation and responsiveness.
• Ongoing Support: lead post-migration support, analysis and resolution of data-related issues or questions; help with optimizing data management processes in the new environment.
• Other duties as assigned.

Must-haves:

• At least 1 year of recent experience as a CRM architect in Microsoft Dynamics 365 CE and F&O implementation, data migration, and solution integration

Nice-to-have:

• Extensive experience with CRM applications, operating systems, environments, database technologies, programming languages, and communication protocols