Director, Business Systems

At LumiQ, we're on a mission to make professional education enjoyable. As a modern, audio-first learning platform, we empower accounting and finance professionals to fulfill their continuing professional development requirements through engaging podcasts. Over the past five years, we've cultivated a devoted customer base of over 1,000 industry and accounting firms across North America. 

LumiQ is proud to be a 2024 Deloitte Fast 50 winner. We're creating high quality proprietary content, nailing our go-to-market strategy, and being the first to shake up the industry. Most recently, we secured strategic investment from Vertu Capital to fuel our expansion globally and continue executing on our exponential growth plans. LumiQ is also a certified Great Place to Work We're all about transparency, ownership, innovation, and empathy. If you're ready to make a real impact and help us transform professional education, we'd love to hear from you

LumiQ is seeking a Director of Business Systems to build and scale our data and business systems function from the ground up. This role will design the company's modern data architecture, integrate fragmented systems, and enable every team with clean, accessible, and reliable insights. 

The organization is growing rapidly and relies on  information systems  to: 

1)  create workflow efficiency; 

2) retain critical information; and, 

3)  gain insights to make informed decisions to enable superior management  of  the  organization.   

Reporting to the CFO, the Director of Business Systems will be responsible for transforming LumiQ's disparate datasets into a unified, trusted, and accessible source of truth. This means evaluating and implementing a modern data stack, designing data models that serve real business needs, and building a team that supports analytics, tooling, and insights across all business functions (e.g. Sales, Marketing, Product, Content, and Finance).

• Advanced knowledge of building and scaling data infrastructure, including pipeline design, integrations, and modeling (e.g.  by using tools like dbt, Snowflake, and Looker, or other prominent tools).
• Ability to make pragmatic decisions around vetting and choosing the appropriate technologies for the business. 
• Experience managing data governance and ensuring best-in-class data quality and compliance standards.
• 8-12 years experience building and scaling data or business systems in a SaaS or digital-first environment.
• Demonstrated ability to take a data or business systems function from zero to one.
• Proven track record of successfully scaling and leading a  team, with a focus on developing talent and driving performance.
• Exceptional ability to translate technical concepts into clear business recommendations for non-technical stakeholders.
• Proven record of influencing cross-functional stakeholders with sharp business judgment and effective concise communication.
• Strong balance of technical skill and business acumen; comfortable being hands-on yet focused on driving business outcomes.

• The implementation and  management of the company's business information systems as the company scales.
• Evaluation, design, and implementation of LumiQ's data architecture (warehouse, lakehouse, or hybrid model) to create a scalable foundation for analytics and eporting,
• Defining and enforcing data governance, including metadata standards, access controls, and data hygiene.
• Working with department managers  (e.g. Sales, Marketing, HR, Product, Content and Finance) to help facilitate process  automation and improve information insights. 
• Create  and lead a Business Systems department (currently the responsibility is split between various departments). 
• Assess the current information systems and make choices around what to invest in, what to upgrade, and what to discard.
• Own and evolve LumiQ's application stack, data strategy and enterprise reporting infrastructure.
• Design, implement, and maintain robust data pipelines and integrations that link fragmented systems into a cohesive information ecosystem.
• Lead data quality, governance, and compliance efforts to ensure information integrity and security.

• Within 6-12 months: establish a single source of truth for key business information, and enable managers to create executive dashboards, transform the primary disparate datasets into an actionable, unified model, accelerating insight delivery for Customer Success, Finance, Product, and Content teams.
• Within 12 months: hire and develop a small, high-performing team to support data engineering, analytics, and business system administration.
• Deliver consistent, timely, and accurate organizational reporting to reduce manual overhead and increase insight speed.

If you think your experience is most of the way there we'd still love to meet you This is a flexible hybrid role based out of Toronto, Canada. Employees will be expected to be able to commute to the office 1-2 times per week.

Benefits & Perks

Nomad Policy: Work from anywhere in the world for up to 4 weeks per year.

Hybrid Work Style: The best of both worlds. Enjoy remote work and a downtown Toronto office with snacks, events, and ping pong.

Time Off to Recharge: Great vacation day offerings as well as uncapped sick and mental health days. Health Benefits: Medical, dental, and health spending account.

Monthly Social Events: Connect with your colleagues during baseball games, taco bars, escape rooms, and more. 

Flexibility: We don't mind if you need to run to a mid-day appointment or pick up your kid early from school.

Endless Learning: Our platform isn't just for accountants. Listen to podcasts on soft skills, career development, leadership, and more. 

LumiQ Clubs: Join an existing club or start your own.