Toronto Operations Branch Manager

1 week ago

Toronto, Ontario, Canada JPMorganChase Full time $150,000 - $200,000 per year
Description

As the Toronto Operations Branch Manager - Vice President within the Toronto Operations Branch, you will oversee all administrative and operational functions, including High Value (Wires) and Low Value (Checks/ACH) payment activities. You will manage branch operations, ensure regulatory compliance, and provide client servicing, while leading a team to achieve operational excellence.

Job Responsibilities:
 

  • Lead and manage Low Value Check & Paper product operations, including Positive Pay, Payee Name Positive Pay, exceptions, returns, fraud review, and client service inquiries.
  • Oversee Low Value ACH processing, ensuring timely handling of reversals, recalls, returns, stops/deletions, and client service requests.
  • Ensure effective execution of cross-business operations, including oversight of offshore teams.
  • Monitor operational metrics for Canadian businesses with remote functions and maintain compliance with regulatory reporting requirements, including FinTrac Canada (CAML).
  • Participate in business continuity and disaster recovery planning, including updating procedures, conducting tests, and ensuring staff readiness.
  • Support system development, application enhancements, product launches, QA testing, and implementation for new and existing services.
  • Collaborate with internal control teams to ensure audit compliance and adherence to corporate policies and regulatory standards.
  • Oversee Toronto Branch Ops and cross-business accounts, ensuring compliance with accounting standards.
  • Coordinate investigations of cash position breaks related to loans and money market transactions, and resolve daily general ledger suspense items from transaction systems.


Required qualifications, capabilities and skills
 

  • Bachelor's degree in business or related field, or equivalent experience.
  • Strong knowledge of wholesale banking accounting, operational processing, and controls, including loans and money market/securities settlements.
  • Minimum 5+ years of experience in banking operations, control oversight, or accounting.
  • Advanced proficiency in Excel.
  • Self-motivated, able to work under pressure and manage multiple tasks.
  • Highly organized, detail-oriented, and methodical.
  • Excellent verbal and written communication skills; able to influence and collaborate across teams.
  • Strong client focus and commitment to quality, risk management, and control.
  • Proven leadership, interpersonal, and relationship-building skills.
  • Quick problem-solving and issue resolution abilities; adept at managing change.
  • Strong analytical, organizational, and technical skills.
  • Commitment to personal development and promotion of JPMorgan Chase's shared values.

  • Toronto Operations Branch Manager

    13 hours ago

    Toronto, Ontario, Canada JPMorgan Chase Full time

    As the Toronto Operations Branch Manager - Vice President within the Toronto Operations Branch, you will oversee all administrative and operational functions, including High Value (Wires) and Low Value (Checks/ACH) payment activities. You will manage branch operations, ensure regulatory compliance, and provide client servicing, while leading a team to...

  • Toronto Operations Branch Manager

    4 days ago

    Toronto, Ontario, Canada JPMorganChase Full time $120,000 - $180,000 per year

    JOB DESCRIPTIONAs the Toronto Operations Branch Manager - Vice President within the Toronto Operations Branch, you will oversee all administrative and operational functions, including High Value (Wires) and Low Value (Checks/ACH) payment activities. You will manage branch operations, ensure regulatory compliance, and provide client servicing, while leading a...

  • Assistant Branch Operations Manager

    1 week ago

    Toronto, Ontario, Canada RBC Full time $80,000 - $120,000 per year

    Job DescriptionWhat is the opportunity?The RBC Dominion Securities Management team located in Toronto is looking for an Assistant Branch Operations Manager to join their team The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams.  In...

  • Branch Manager – Wealth Management

    17 hours ago

    Toronto, Ontario, Canada Capital Markets Advisors LLC Full time $100,000 - $120,000 per year

    Branch Manager – Wealth Management (Toronto)Location:Toronto, OntarioIndustry:Independent Wealth Management / Full-Service BrokerageEmployment Type:Full-time, HybridCompensation:Competitive base + production income + performance bonus + long-term equity opportunityOverviewAn established, full-service investment dealer with national reach is seeking an...

  • Branch Manager

    5 days ago

    Toronto, Ontario, Canada Nedco Full time $60,000 - $120,000 per year

    Description:For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.We are currently seeking a Branch Manager to become an integral...

  • Board Member- Treasurer, Volunteer

    2 weeks ago

    Toronto, Ontario, Canada Architectural Conservancy Ontario, Toronto Branch, ACOTO Full time $40,000 - $80,000 per year

    Company DescriptionACOTO is the founding branch of the Architectural Conservancy Ontario (ACO), connected to a network of branches and members across Ontario. Established in 1933, this volunteer-led charity focuses on preserving Toronto's built heritage and cultural landscapes. ACOTO assists communities and owners in preserving significant stories,...

  • Assistant Branch Manager

    1 week ago

    Toronto, Ontario, Canada iA Financial Group Full time $60,000 - $90,000 per year

    Job DescriptionBuild the future with usAre you passionate about operational excellence and eager to contribute to a company that values integrity, collaboration, and customer service? As an Assistant Branch Manager (Temporary - 12 Month Contract), you'll play a key role in supporting branch operations, ensuring compliance, and enhancing the overall advisor...

  • Production Manager — Residential Painting

    1 day ago

    Toronto, Ontario, Canada Toronto Full time US$20,000 - US$30,000 per year

    Job Description — Operations & Production Intern (Summer, Full-Time)Location: Forest Hill, Toronto, ONCompensation: $20,000–$30,000 total summer earnings (hourly + performance bonuses)Employment Type: Full-Time · Seasonal (May–August)Department: OperationsAbout the RoleWe are hiring a motivated, organized, and energetic individual to join our team as...

  • Operations Manager

    1 week ago

    Toronto, Ontario, Canada Toronto Tech Week Full time $60,000 - $90,000 per year

    About Toronto Tech WeekToronto Tech Week (TTW) is acommunity-led, decentralized event seriesshowcasing Toronto as a global hub of technology and creativity. FromMay 25–29, 2026, thousands of founders, investors, operators, and builders will gather across the city for hundreds of independently hosted events — each designed to foster meaningful...

  • Senior Branch Administrator

    7 days ago

    Toronto, Ontario, Canada CIBC Full time $55,000 - $85,000 per year

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...