Senior Technical Program Manager, CloudTune

7 days ago

Toronto, Ontario, Canada Amazon Full time
CloudTune's goal is to invent new software systems that remove human decision-making from financial planning and scaling processes. We envision CloudTune Forecasts driving end-to-end automation that provisions Amazon's services appropriately for a great customer experience. We aim to eliminate vast quantities of undifferentiated and often tedious work for Amazon development teams - our opportunity for impact to tens of thousands of developers is enormous.

We are looking for talented software developers to design systems and services that will tackle increasingly complex challenges. These systems handle a very large volume of data that need to be processed by sophisticated algorithms, presenting challenging scalability, efficiency, and distributed systems design problems. Our team members also benefit from the mentoring and guidance of senior developers and have the opportunity to contribute to our product vision.

We are an agile team with significant impact. If you can think big, want to be a part of a fast moving team breaking new ground at , and you meet the qualifications, we would like to speak with you

Key job responsibilities
- Manage multiple concurrent initiatives with interdependencies across engineering, science, product, and business teams

- Contribute to product roadmap prioritization based on business value and technical feasibility

- Build consensus among senior leadership on technical approaches, resource allocation, and priority trade-offs

- Navigate complex organizational dependencies to unblock teams and accelerate delivery

- Identify technical risks early and drive mitigation strategies in partnership with engineering leadership

- Establish KPIs and metrics frameworks to measure program health, business impact, and customer satisfaction

- Establish and refine processes, templates, and best practices for program execution

Basic Qualifications:
- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications:
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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