MSP Admin/Bookkeeper
7 days ago
The ideal candidate runs a clean PO, Receiving, and Invoicing flow and keeps contracts, seats, and pricing accurate. From keeping the books in order to working with customers on renewals, there's opportunity to grow into a larger operations role.What you bring2–4+ years in an MSP admin/bookkeeping role.Daily experience with Autotask (or ConnectWise) and QuickBooks Online.Experience with distributor and CSP procurement (Ingram, TD Synnex, etc.).Solid Excel/Sheets, SOP/checklist writing, and sharp attention to detail.Comfortable handling day-to-day bookkeeping, including:Bank/credit card reconciliationAR/AP agingJournal entries and class trackingMonthly reports and financial file prepWhat you'll doConvert quotes/requests to POs; place and track orders; manage RMA/warranty follow-ups.Match vendor invoices to POs; record serials/assets into our systems.Run billing cycles: recurring, projects, T&M; post invoices and drive collections.Monitor and manage customer renewal/contract change alerts.Close the month by Day 10: reconciliations, AR/AP, WIP, reporting.Maintain accurate seat counts, contracts, price lists, and SKUs across systems by:Monitoring syncs and automations between tools (Autotask, CSP portals, QuickBooks, etc.).Flagging and correcting discrepancies with the tech team (e.g., when SKUs don't align).Ensuring pricing changes, new services, or contract changes are reflected in the correct systems.Owning the flow by maintaining clear SOPs and alerting others when tools or automations break.Publish internal finance dashboards (e.g. AR aging, DSO, PO variance).Enforce two-person controls and a no off-system purchases rule.Support the CEO with monthly close tasks, bookkeeping reviews, and audit prep.Bonus Skills (Highly Valued)Technical support experience (troubleshooting, triage, working tickets).Service desk dispatch background (prioritizing tickets, scheduling, escalation).Familiarity with device lifecycle management, asset tracking, and vendor portals.How you'll be measured100% of purchases via PO; PO to invoice variance ≤ 1% (0% for software/subscriptions).Month-end close complete by Day 10; DSO ≤ 35 days.No off-system purchases; seat counts/contracts kept accurate at all times.Growth PathSuccess in this role could grow into Operations Manager or Controller, depending on your strengths.Bonus Application Items (Not Required, but Helpful):A short SOP you've written (e.g., "PO to Invoice workflow").A short explanation of how you handled a PO/invoice variance.One paragraph on how you'd reduce DSO by 10 days in 60 days.These help us identify applicants with real-world MSP experience and a process mindset.Job Type: Full-timePay: $50,000.00-$70,000.00 per yearBenefits:Dental careExtended health careOn-site parkingPaid time offAbility to commute/relocate:Toronto, ON M9C 5K5: reliably commute or plan to relocate before starting work (required)Education:Bachelor's Degree (required)Experience:admin/bookkeeping at an MSP: 2 years (required)Language:English (required)French (preferred)Location:Toronto, ON M9C 5K5 (preferred)Work Location: In person
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