Senior Account Executive, Customer Intelligence

Senior Account Executive, Customer Intelligence – Toronto, Canada Remote  

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About the job 

The Customer Intelligence team is looking for a Senior Account Executive to help customers and prospects evaluate their customer engagement strategy and recommend solutions that meet their technical and business requirements.   In this role, you will work to understand key business challenges, present the value that SAS CI360 solutions provide to our customers and build lasting relationships with your accounts. You will be working with our highly valued customers across Canada 

This is a great opportunity for a proven sales professional to drive our cloud-native MarTech and Personalization Value Propositions in the Canadian market.  You'll be expected to leverage existing relationships, as well as develop new ones, to help deliver continued growth across Canada. 

Work Location: Position is open to work in Toronto, Canada 

As a Senior Account Executive, Customer Intelligence, you will:   

• Leverage targeted account lists to identify and engage with prioritized customers and prospects to position SAS MarTech solutions  
• Build and maintain relationships with customers, influence long-term strategic direction and act as a trusted advisor driving engagement at the C-level with business and technology decision markers.  
• Provide in-depth industry, business function and MarTech related expertise to facilitate closing deals within the assigned territory.   
• Work alongside the Pre-Sales and Value Engineering teams to ensure that demonstrations of our solutions address customers' business and technical objectives.  
• Initiate and support lead generation activities and integrate strategy into overall account plan. Qualify leads by analyzing business drivers and technical fit.  
• Use expert domain knowledge to fulfill a wide range of requests for information from prospective customers.  
• Develop opportunities by managing and influencing requirements to gain a competitive edge. Creates and presents sales proposals and solutions to successfully communicate the value of SAS' solutions.   
• Communicate with other departments to create and finalize contracts and set time schedules for services.  
• Facilitate closure of complex sales. Assists with pricing negotiations and licensing questions.  
• Complete post-close knowledge transfer to Partners for design/deployment.   
• Engage with customers to track satisfaction levels and to discover additional revenue opportunities.  
• Influence go-to-market strategies for SAS MarTech solutions. Provide input to Product Marketing and/or Research and Development by providing information for future product direction 
• Ensures all applicable security policies and processes are followed to support the organization's secure software development goals.
• Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do. 

Required qualifications 

• Bachelor's degree, preferably in Business, Marketing, MIS or other relevant discipline
• Minimum 8 years of experience in a solution selling role within an enterprise software company and in marketing technology or relevant software solutions.
• Proven background in a sales hunter role within the MarTech space.  
• Demonstration of a consistent attention to detail in project deliverables with a minimum of 8 years' successful sales record.  
• Capability to engage in meaningful business conversations with director-level stakeholders about outcomes and value. 
• Knowledge of software acquisition cycles and buying influences.  
• Proven excellent written and verbal communication skills. 
• Ability to travel as required, up to 50%.  
• An equivalent combination of related education, training and experience may be considered in place of the above qualifications. 

Additional competencies, knowledge and skills   

• Relationship Building: Builds trust-based, long-term, relationships with internal and external stakeholders; leverages empathy and credibility to influence and connect.
• Sales Planning: Applies detailed, structured sales approaches in their planning efforts to drive progression and successful outcomes.
• Customer Centricity: Prioritizes understanding and solving customer problems; anticipates needs and delivers value-aligned solutions that drive business outcomes.
• Obstacle Navigation: Demonstrates persistence and resourcefulness when faced with barriers; effectively navigates ambiguity and internal complexity to drive outcomes.
• Bilingual – English/French

World-class benefits    

• Comprehensive medical, prescription, dental and vision plans and a health care spending account.
• Short- and long-term disability plans.
• Group RRSP matching program. 
• Gym membership and fitness equipment reimbursement.
• Generous time away including vacation time, a variety of paid holidays, volunteer time off and unlimited sick days.
• Your well-being matters, and that's why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you remain healthy and productive

You are welcome here.  

At SAS, it's not about fitting into our culture – it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.  

Additional Information  

To qualify, applicants must be legally authorized to work in Canada, and should not require, now or in the future, sponsorship for employment visa status.

Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

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