Technical Service Representative

About AkzoNobel
Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let's paint the future together.

For more information please visit

2024 Akzo Nobel N.V. All rights reserved.

Job Placement
This position involves travelling to customer sites mostly within and around the Vancouver area. The ideal Candidate would live in or close to Vancouver. In this commercial role, the job holder will work remotely from a specified territory and are not required to report to a designated AkzoNobel site. Travel within Canada approximately 20 to 30% and travel to the USA occaisionaly is required.

Job Purpose
The Technical Service Representative (TSR) provides a differential marketing advantage for AkzoNobel by delivering technical services to all customers within an assigned area. They support the sales team by conducting technical reviews, product trials and providing consultative services to customers, distributors, and prospects. They also provide both technical analysis, process analysis, and recommendations where appropriate.

Total Compensation

• Annual base Salary of $80,000.00 to $95,000.00
• 15% Bonus based on personal and corporate performance.
• Vehicle Allowance of $800/monthly + KM reimbursement
• 3 weeks' vacation + 5 personal/Sick days + 2 company determined floater days.
• Pension Plan
• Benefits including Drug, Medical, Life Insurance, Paramedical (including massage) an more.
• Employee Assistance Program
• Telemedicine
• Physical Fitness Reimbursement

Key Activities

• Assist and monitor customers on best coating and painting application practices in accordance with company specifications.
• Troubleshoot customer application issues.
• When conditions are identified not within company specifications or application guidelines, advise the customer and or applicator and their immediate supervisor to acquire resolution. When conditions are not resolved to meet specification document accordingly with exception report.
• Generate and maintain accurate records and applications reports of company products. This includes day to day environmental conditions as well as surface preparation and relevant coating application information.
• Attends scheduled inspections; verify specification and standard adherence, perform quality checks of surface preparation, and the application steps in the painting process.
• Participates in the selling process by assisting with product trials.

Job Requirements

• Knows coating application, techniques, and parameters for Marine and/or industrial Coatings (5+ years preferred)
• English: read, spoken and written
• AMPP, NACE I, Frosio Inspector III or equivalent
• Must have inspection or practical experience working with coatings in an industrial facility or setting
• Experience working in a Shipyard is preferred
• Good computer skills, well versed in Microsoft Office (Word and Excel) and is computer literate enough to navigate user friendly web-based programs.
• Must be able to travel to the USA if required.
• Must be able to pass Security Clearance per the Canadian government's "Controlled Goods Program Security Assessment". More information can be found on the requirements need to pass this clearance via this website: Forms, templates and guidelines for controlled goods registration -

Physical Requirements

• Ascending, Descending and/or Balancing such as ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like
• Balancing: maintaining body equilibrium to prevent falling when walking, standing, crouching, or running on narrow, slippery, or erratically moving surfaces.
• Crawling in and out of confined spaces may be required.
• Working with entire Arms and Hands such as Reaching Handling, Feeling, picking, pinching, lifting
• Seeing: The ability to perceive the nature of objects by the eye.

This posting is for an existing vacancy. AkzoNobel is committed to fostering an inclusive and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made. If you require information in a format that is accessible to you, please contact Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 48692