Manager, Content Enablement

Job Description

What is the opportunity?

The Enterprise Chief Controls Office (ECCO) is a centralized first line of defense (1LOD) group with the goal of embedding a culture of risk ownership and operational excellence to elevate the control environment by driving consistency and quality of risk practices to minimize loss and regulatory sanction, drive cost efficiencies, and accelerate project execution to enable growth. The Practice Management team serves to coordinate and drive consistency across 1LOD risk identification, controls, issue management, and non-financial-risk management practices.

Reporting to the Senior Manager, Risk Enablement and Delivery under the newly formed Enterprise Chief Controls Office (ECCO) – the Manager, Content Design Enablement & Delivery is responsible for turning ideas and outlines into high quality Executive-Ready slides, Training Materials & Enablement Artifacts.  

The successful candidate will play a key role in shaping how we design and deliver compelling and engaging materials for both senior leadership and enterprise stakeholders to enable consistency across 1LOD risk management practices.

1. Plan, Design, Deliver Executive Presentation, Training Materials & Enablement Artifacts (65%)

2. Creative Collaboration & Continuous Improvement (20%)

3. Curate a Library of Templates (15%)

What will you do?

Plan, Design & Deliver Executive Presentation, Training Materials & Enablement Artifacts

• Translate raw content, data and direction into clear visually engaging Executive-Ready presentations for VP and Senior audiences (both planned or ad-hoc)
• Design & develop training resources (including but not limited to workshop, e-learning, self-serve materials) and enablement tools that support the adoption of risk management across the bank

Creative Collaboration & Continuous Improvement

• Leverage PowerPoint and Think-Cell to create uniform on-brand materials
• Consistently improve the design process by incorporating iterative feedback and executive input

Curate a Library of Templates

• Curate and manage a library of templates and design assets to support team efficiency and scalability

What do you need to succeed?

Must-have:

• 2-5 years of experience in Executive Presentation Design, Strategic Communications, Story Telling in PowerPoint or similar
• A portfolio of work that shows proven success and demonstrates a strong ability to create visually engaging/effective presentations for senior leader audiences and training/enablement resources
• Excellent organizational skills, with the ability to manage multiple priorities and deadlines effectively
• Strong experience working with stakeholders at various levels of the organization
• A self-starter, who is comfortable working in a fast-paced, feedback heavy environments
• Comfortable working with ambiguity to create meaningful decks, training materials and enablement artifacts with a strong sense of aesthetics, good eye for visually appealing design and attention to detail
• Strong verbal & written communication skills

Nice-to-have:

• University or College degree in Design or related field
• Basic understanding of controls environment/risk management, with the desire to learn more.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.

Job Skills

Additional Job Details

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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