Event Planning

Position Overview

The Event Planning & Services Manager is a guest-facing leader responsible for overseeing all banquet and meeting spaces within our upscale 84-room full-service hotel. Acting as the primary contact for prospective and confirmed clients, this role ensures every event — from intimate meetings to full-scale banquets — is seamlessly planned, coordinated, and executed to the highest standard. With a strong background in food & beverage, the Event Planning & Services Manager partners with the restaurant team and outside vendors to create personalized, memorable experiences that reflect the hotel's commitment to exceptional hospitality and service culture.

Key Responsibilities

• Serve as the main point of contact for all event clients, providing warm, professional, and proactive communication from inquiry through post-event follow-up.
• Utilize Marriott CI/TY systems to manage bookings, create contracts, and ensure accuracy of all event details.
• Partner with the restaurant and culinary teams to design and coordinate catering solutions tailored to each client's vision.
• Develop and distribute Banquet Event Orders (BEOs) to ensure clear communication across all hotel departments.
• Source, communicate with, and coordinate external vendors (AV, décor, entertainment, etc.) to ensure timely and high-quality services.
• Oversee on-site execution of events, including room setup, service flow, and breakdown, ensuring all details meet or exceed client expectations.
• Supervise and support banquet and service staff during events, maintaining polished, efficient service that reflects brand standards.
• Collaborate with housekeeping, engineering, and front office teams to guarantee seamless event operations.
• Monitor event budgets, ensure accurate billing, and maximize revenue opportunities while delivering value for clients.
• Build lasting guest relationships, encouraging repeat business and loyalty to the hotel.

Qualifications

• Minimum 2–3 years of experience in event management or banquet operations within a full-service or upscale hotel.
• Strong food & beverage background with demonstrated ability to coordinate catering operations.
• Proficiency with Marriott CI/TY and other hotel/event management systems (PMS/POS).
• Exceptional guest service mindset with excellent communication and interpersonal skills.
• Highly organized with strong attention to detail; able to manage multiple events simultaneously.
• Proven leadership skills with the ability to supervise, train, and motivate staff.
• Flexible schedule with availability to work evenings, weekends, and holidays as business demands.

What We Offer

• Competitive salary with incentive.
• Professional development and growth.
• Health coverage.
• A collaborative, guest-focused culture where your creativity and service excellence directly shape memorable guest experiences.

Job Type: Full-time

Pay: $48,000.00-$55,000.00 per year

Benefits:

• Discounted or free food
• Extended health care
• On-site parking
• Paid time off

Ability to commute/relocate:

• Sarnia, ON N7T 5V4: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you able to work at least 40 hours a week or do you have any restrictions?

Experience:

• CI/TY: 2 years (preferred)
• Marriott Brand: 1 year (preferred)
• Event Management : 2 years (required)

Language:

• English (required)

Work Location: In person

Job Types: Full-time, Permanent

Pay: $48,000.00-$55,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking

Ability to commute/relocate:

• Sarnia, ON N7T 5V4: reliably commute or plan to relocate before starting work (required)

Experience:

• Event Management : 2 years (required)
• Marriott Brand: 1 year (preferred)
• Marriott CI/TY: 2 years (preferred)

Location:

• Sarnia, ON N7T 5V4 (preferred)

Work Location: In person