Practice Lead

Ready to become the trusted advisor that shapes the digital future of leading organizations?

Our client is a Canadian based, boutique technology services firm serving the government, healthcare, education, and commercial sectors. They deliver cloud, on-premise, and hybrid solutions that help their clients achieve optimal digital business transformation. They have award winning-level partnerships with industry-leading technology manufacturers, and have won multiple awards for being one of Canada's Best Workplaces.

About the Role

As a
Practice Lead
, you'll serve as a trusted advisor to enterprise clients—helping them envision, design, and execute technology strategies that drive measurable business outcomes.

Partnering closely with our sales teams and Microsoft field teams, you'll play a pivotal role in shaping market strategy, leading presales engagements, and guiding clients through their digital transformation journey.

You'll be the bridge between business needs and technical solutions—combining strategic thinking with hands-on expertise across Microsoft's cloud ecosystem (Modern Workplace, Data & AI, and Digital & App Innovation).

This is an opportunity to influence strategic clients, lead meaningful engagements, and represent one of the most forward-thinking Microsoft partners in North America.

What You'll Do

Presales Strategy

• Partner with the sales team to develop and execute account and territory plans—defining key milestones, metrics, and success criteria.
• Analyze client requirements, pain points, and technology landscapes to develop differentiated solution recommendations.
• Deliver impactful presentations, demos, and proposals that highlight our digital studio's unique value.

Client Engagement & Relationship Management

• Build and maintain trusted relationships with key client stakeholders.
• Lead client workshops, ideation sessions, and executive briefings to uncover opportunities for innovation.
• Align client goals and challenges with our digital services to drive meaningful business outcomes.

Client Success & Growth

• Act as a strategic advisor—introducing new technologies and guiding clients on their digital transformation roadmap.
• Identify upsell and cross-sell opportunities that expand our footprint across accounts.
• Monitor client satisfaction and revenue trends to ensure long-term success and retention.

Collaboration & Delivery Excellence

• Partner with our digital studios to ensure smooth project delivery and a seamless client experience.
• Participate in project kick-offs, progress reviews, and post-project evaluations to drive continuous improvement.

Thought Leadership

• Stay current on Microsoft's solution portfolio, emerging technology trends, and industry best practices.
• Represent Lantern at client events, webinars, and strategic Microsoft co-selling initiatives.

What You Bring

• Bachelor's degree in Business, Computer Science, or related discipline.
• Proven success in
  presales
  ,
  solution consulting
  , or
  strategic technology advisory
  roles.
• Deep understanding of
  Microsoft Cloud solution areas
  (Modern Workplace, Data & AI, Digital & App Innovation).
• Exceptional communication and presentation skills with the ability to influence executives.
• Strong business acumen and relationship-building capabilities.
• Results-driven mindset with a passion for client success and revenue growth.
• Proficiency in CRM tools and Microsoft Office Suite.

Why Join Us

• Work on high-impact digital transformation projects with enterprise clients.
• Collaborate with top Microsoft field teams and innovation leaders.
• Competitive compensation, flexible work options, and opportunities for career advancement.
• A collaborative, innovative environment where your ideas shape client outcomes.

Interested candidates, please note:
our team checks for new applicants every day and while we would love to be able to engage with each of you personally, given the high volume of applicants we receive we are only able to contact candidates that are best suited for this role.