Leasing and Marketing Coordinator for High-Growth PropTech
7 days ago
Job Description
At a fast-paced, tech-forward company, we are looking for a dynamic Leasing and Marketing Coordinator to join our team. As a customer-facing professional, your primary mission is to make it easy and exciting for prospective tenants to book and attend a showing.
- Manage the showing calendar to maximize availability and ensure we never miss an opportunity to connect with a potential tenant.
- Conduct engaging and professional in-person and virtual property showings, creating a world-class customer experience during every interaction.
- Champion our brand reputation by actively encouraging and collecting 5-star reviews from applicants and new tenants.
Key Responsibilities
As a Leasing and Marketing Coordinator, you will be responsible for:
- Lead Engagement & Conversion: Serve as the first point of contact for all inbound tenant leads, conduct proactive outreach via phone, text, and email to engage prospects and convert inquiries into scheduled showings.
- Property Showings & Customer Experience: Conduct engaging and professional in-person and virtual property showings, create a world-class customer experience during every interaction, building rapport and confidently addressing questions.
- Digital Content Creation: Capture, edit, and produce high-quality property photos, video tours, and virtual walkthroughs, create engaging content for our social media channels to showcase property features, amenities, and neighbourhood highlights.
Requirements
- Proven experience in a customer-facing role such as hospitality (hotel concierge, server), high-end retail, or customer service where delivering an exceptional experience is key.
- Exceptional verbal and written communication skills; you're charismatic and professional on the phone and in person.
- You are tech-savvy and comfortable using smartphones, apps, and various software platforms.
- A highly organized and efficient self-starter who can manage a dynamic schedule.
- Must have a valid driver's license and reliable access to a vehicle.
- Flexibility to work weekends and some evenings is required.
Benefits
- Health and dental benefits
- Paid vacation and personal time off
- Professional development opportunities
- Flexible working hours within a structured, in-person environment
- Potential for long-term growth into a leadership role as the company expands
About Us
We are a PropTech company on a mission to redefine the experience of renting by revolutionizing how people access and manage services. We take pride in delivering an exceptional customer experience and would love to have you join our team
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