Client Relations Coordinator

3 days ago

North York ON MN E, Canada Menkes Developments Ltd. Full time

Overview

We are currently seeking qualified candidates for a Client Relations Coordinator role on a temporary basis. The primary purpose of the role is to support all activities in the client enrollment process and ongoing management of the portfolio. You will be a point of contact for owners during the onboarding process, supporting them through our services and ensuring their investment is well managed. The duration of this temporary assignment will be for 6 months with the possibility of extension.

Responsibilities

  • Support owner onboarding and engagement. Respond to inquiries from new owners through the enrollment process, ensuring a smooth and positive introduction to our services.
  • Coordinate client onboarding process, ensuring all necessary documentation is completed accurately.
  • Respond promptly and professionally to service requests, liaising with third-party contractors and vendors to coordinate and oversee service delivery.
  • Support owners in transitioning their units to the Operations team for ongoing management.
  • Administrative tasks related to but not excluding, electronic signatures, contracts, document management, records tracking, updating and reporting.
  • Conducting inspections of suites and mid-lease inspections to ensure units are maintained in accordance with the Company's standards, as needed
  • Collaborate with internal teams to ensure client requests are fulfilled accurately and on time.
  • Assist the Director with administrative tasks related to portfolio setup and ongoing compliance

Qualifications

  • Completion of post-secondary education.
  • 2+ years of progressive work experience in an administrative role.
  • High degree of proficiency with web-based tools and applications including Microsoft Office (Word, Excel and PowerPoint), Photoshop and Acrobat.
  • Competency in Rental management software Buildium, Docusign and CMS is an asset.
  • Excellent communication skills.
  • Strong aptitude for working with clients professionally and excellent customer service skills
  • Ability to contribute in a fast-paced, deadline driven team atmosphere

This is an excellent opportunity to build on your existing experience and enhance your skills in the growing field of rental suites management, working with premier rental properties.

Job Types: Full-time, Fixed term contract

Contract length: 6 months

Benefits:

  • On-site parking

Work Location: In person

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