Program Assistant

Catholic Social Services is currently recruiting for a contractual full-time 40 hours/week, Program Assistant position located in our Edmonton region. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your community 

This position is a contract until March 31, 2026.

Job Summary:

As a Program Assistant, you will provide essential administrative support to ensure the smooth operation and delivery of programs within the Immigration and Settlement Service (ISS). This may include, but is not limited to, liaising with key community stakeholders, making internal or external referrals where applicable, engaging in program promotional activities, keeping accurate and up-to-date records, assisting with report writing, and performing administrative duties as assigned - filing, scanning, uploading documents, database entry, etc.

Education & Qualifications:

• Diploma in Office Administration (or equivalent)
• Demonstrated proficiency with technology and various programs, including Microsoft Office suite, Videoconferencing Software Platforms (i.e., Microsoft Teams, Zoom, Webex, etc.), and databases
• 2 years of experience in administrative office work
• Experience in working with extensive data
• Experience with stakeholder engagement and relationship-building
• Experience working with newcomers to Canada is an asset

Skills and Abilities:

• Demonstrated commitment to collaboration and strong interpersonal skills
• Excellent planning, organizational, and time management skills
• Demonstrated awareness and sensitivity towards those with diverse needs
• Ability to manage sensitive and confidential information
• Strong communication skills, both written and verbal
• Strong public speaking, facilitation, and research skills
• Attention to detail and accuracy with strong problem-solving skills
• Confidence in taking initiative, multitasking, establishing priorities, and working independently with limited supervision
• Strong team player
• The ability to speak a second language is an asset

What We Offer:

• The compensation for this position begins at $23.75 per hour and is based on qualifications and experience
• Flexible benefit options when eligible
• Work within a highly collaborative, team-oriented organization, where your ideas are heard, and you can see your impact daily
• Growth Opportunities: Apply and grow your skills within a dynamic, innovative, and expanding Agency that is taking a leadership role in our industry

About Catholic Social Services:

You will join an established Agency guided by faith to care for and bring hope to people in need with humility, compassion and respect. With more than 50 years of service delivery, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with more than 1600 staff, and 2000 volunteers delivering 130+ programs through Central and Northern Alberta.

Our values are at the core of everything we do

• Humility: We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have.
• Compassion: We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without conditions.
• Respect: We demonstrate our respect by being personally present, open and attentive to those we care for and by honoring their dignity and freedom.

We thank all applicants. Only candidates selected for an interview will be contacted.

Successful candidates must submit a Vulnerable Sector Check and a Child Intervention Record Check.

We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, and people of faith or no faith.