Customer Service Junior Supervisor

1 day ago


Concord ON LK Z, Canada Fresh Burger Full time

Job Title: Junior Supervisor

Job Overview:

We are seeking a dedicated and experienced CUSTOMER ORIENTED Supervisor to join our team. As a Supervisor, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and leading a team to success in a fast-paced environment.

The main focus of this role is to engage customers and ensure the customer experience is as pleasant as possible

Duties:

- Lead a team of employees in daily tasks and responsibilities

- Monitor inventory levels and communicate them to other Supervisors and Managers

- Ensure compliance with health and safety regulations

- Handle customer inquiries and concerns in a professional manner

- Assist with food preparation, and POS operations as necessary

- Ensure procedures are being followed by all staff members

- Quality Control

Qualifications:

- Previous experience in team management within the restaurant or hospitality industry

- Proficiency in POS systems, and food preparation techniques

- Strong communication and interpersonal skills, must be able to engage with customers

- Ability to work effectively in a fast-paced environment

- Knowledge of kitchen operations and equipment

Job Types: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Benefits:

  • Discounted or free food
  • Store discount

Education:

  • Secondary School (preferred)

Experience:

  • Restaurant: 3 years (preferred)

Language:

  • English (required)

Licence/Certification:

  • Food Handler Certification (required)

Work Location: In person



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