Accounts Receivable Associate​

We are the original cheese revolutionaries, leading the charge in plant-based. We seamlessly blend tradition with innovation to change the change the landscape of plant-based and the way people eat. We are accountable, passionate, curious and purposeful. We celebrate diversity, compassion, and mutual trust for one another.

SUMMARY

​​The Accounts Receivable Associate plays a key role in supporting the AR Supervisor by ensuring timely receipt of payments for goods and services in accordance with the Company's established payment terms. This position is responsible for accurately recording transactions, managing customer accounts and resolving discrepancies.​

This is a 14-month contract position, ideal for a junior to intermediate-level Accounts Receivable professional. The role is well-suited for someone looking to grow their experience in AR while contributing to a fast-paced finance team.

JOB RESPONSIBILITIES

Accurate and Timely Accounts Receivable Processing

• Issue invoices and credit notes, and prepare bank deposits
• Record payments received and internal credits or adjustments
• Maintain and update AR aging reports, contacting overdue accounts to secure payments
• Respond to customer inquiries, resolve discrepancies, and reconcile accounts efficiently
• Perform AR reconciliations and analyze customer payment history and deduction balances
• Complete month-end duties accurately and on time, including AR accruals
• Other duties as assigned

Deduction Management & Cross-Functional Support

• Ownership of trade deductions on assigned accounts; manage and resolve trade and non-trade deductions, including investigating and disputing unauthorized deductions with Sales and Supply Chain
• Provide backup support by performing credit checks and managing full-cycle customer account setup, updates, and sub-account creation
• Assist with trade spending analysis and provide required documentation for audits

EDUCATION & EXPERIENCE

• Undergraduate diploma or degree in Accounting/Finance (or demonstrable equivalent experience)
• 1–3 years of experience as an AR Associate, specifically processing full-cycle AR
• Experience in a Food Manufacturing environment is a strong asset
• Experience with ERP systems (preferably Syspro) and company/retail portals
• Solid understanding of basic accounting principles and collections regulations

RELATED SKILLS, KNOWLEDGE & ABILITIES

• Experience performing AR functions with an understanding of accounting and maintaining general ledgers
• High attention to detail and accuracy in preparing and entering financial information
• Able to handle high volume and multiple priorities in a fast-paced environment with tight deadlines
• Extremely well organized and detail-oriented
• Able to interact and communicate effectively with customers, internal departments, management, and third-party providers
• Strong willingness to learn and a solutions-oriented attitude
• Excellent working knowledge of Microsoft applications including strong Excel skills, Outlook, Word, etc.

DAIYA'S CORE COMPETENCIES

• Emotional Intelligence: you handle customer and internal interactions with professionalism and awareness.
• Growth Mindset: you stay open to learning and improving AR processes and systems.
• Effective Communication: you clearly explain account details and resolve issues with clarity and tact.
• Collaboration: you work effectively with others across the organization to ensure smooth and accurate AR operations.
• Driving Results: you follow through on deadlines, collections, and month-end tasks with consistency.
• Service Excellence: you provide timely, accurate support to customers and internal teams.
• Attention to Detail: you ensure accuracy in all AR entries, reconciliations, and documentation.

COMPENSATION, BENEFITS & PERKS

Daiya's compensation offerings are based on a pay-for-performance philosophy. The pay range for this position is from $45,000–$50,000 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. At Daiya, investing in our people is a top priority. We believe in building a flexible, hybrid model to make work-life harmony a reality. We strive to build diverse and high performing teams and empower continuous learning to grow and improve ourselves. This is a 14-month contract position, ideal for a junior to intermediate-level Accounts Receivable professional.

• Extended health benefits
• 3 weeks' vacation
• Fun and creative environment
• On-site fitness studio
• Inspiring and innovative work
• Smart and passionate teams
• Making people and the planet a healthier place

At Daiya Foods, we are committed to fostering a diverse, inclusive, and equitable work environment, one in which employees can bring their whole selves to work everyday. We welcome and celebrate differences because we believe a multitude of perspectives fosters innovation and will help us achieve our vision.

Daiya Foods humbly acknowledges that the land on which we work, live, and play is the unceded traditional territory of the Coast Salish peoples, including the Tsleil-Waututh, Squamish, and Musqueam Nations. This connection to the land is not only a source of inspiration but also a guiding force in our journey towards greater environmental stewardship and community engagement.