Senior Commission Specialist

Permanent Full Time

Are you detail-oriented, analytical, and energized by fast-paced environments? Step into a high-impact role where your work directly affects advisor compensation and strengthens business partner relationships. As part of a collaborative team, you'll be valued for your precision, problem-solving skills, and commitment to continuous learning.

Position Overview:

You will be responsible for end-to-end set up and maintenance of a block of GRS policies to ensure advisor and broker commission is paid in a timely and accurate manner. You'll handle complex reconciliation processes and serve as a trusted expert for inquiries from business partners on a wide variety of commission-related topics. This role is located in London, ON.

What you will do

• Verification of advisor licensing requirements prior to commission disbursement to ensure compliance
• Accurate system set up and maintenance of advisor commissions for GRS policies
• Administration of weekly, monthly and manual commission payments
• Daily communication with Business Development, Implementation, GRS Issue and Pricing teams
• Conduct reconciliation audits of first year and transfer commissions and prepare detailed statements with commission impacts for required top-ups or chargebacks
• Handle inquiries from internal business partners on a wide variety of commission-related topics
• Perform quality reviews of completed work across the team and assist in documenting processes and training materials
• Support cross-training initiatives and contribute to continuous improvement efforts

What you will bring

• Advanced proficiency in Microsoft Excel and skilled in Word and Outlook
• Strong mathematical and analytical skillset
• Understanding of advisor and broker relationships is an asset
• Demonstrates above-average accuracy and performance in current role
• Self-motivated with an ability to effectively manage multiple priorities and meet tight deadlines
• Excellent written and verbal communication skills
• Highly organized and adaptable to a dynamic, fast-paced and changing environment
• Knowledge of GRS products, services and plan types is preferred
• Experience communicating with distribution partners
• Ability to negotiate and resolve issues in a positive, professional and collaborative manner
• Strong interpersonal skills; must be a team player
• Proven reliability, accountability and a results-oriented approach

The base salary for this position is between $47,400 - $71,100 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed. You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.