Inside Sales

The Opportunity:

Looking to level up? Join Dimerco and unleash your potential

We're looking for responsible, self-motivated people who want to build a career in the dynamic and fast-growing field of global shipping and logistics. We provide a learning environment and a pathway to career success for the right individuals. We believe it is our great mission to open doors for talented people and equip them with the skills to realize their career dreams.

About Dimerco:

Dimerco Express Group integrates air and ocean freight, trade compliance, and contract logistics services to make global supply chains more effective and efficient. The majority of Dimerco's global logistics projects connect Asia's logistics and manufacturing hubs with each other, as well as with North America and Europe. Dimerco started as an air freight forwarder in Taiwan in 1971 and now serves customers through 150+ Dimerco offices, 80 contract logistics operations, and over 200 strategic partner agents throughout China, India, Asia Pacific, North America, and Europe.

Position Title: Inside Sales & Customer Service Executive

Location: 5100 Orbitor Dr, Mississauga, ON L4W 4Z4, Canada

Qualifications:

• Bilingual in English and French is preferred
• Minimum one year experience in freight forwarding industry or related certificate
• AEC / DEP or Skilled Trade Certificate (preferred)
• Freight Forwarding Experience a MUST
• International Sales Experience a MUST
• Able to work under pressure and meet Sales deadlines
• Outgoing and forward-thinking mindset
• Proficient with Microsoft Office applications.
• Excellent communication, prioritization, and multi-tasking skills

Responsibilities:

• Handle internal & external quote enquires from Customers/Oversea Offices/Agents
• Coordinate shipment arrangements, generate shipment report, & troubleshoot solutions case-by-case for customer by working together and communicating with operations, overseas offices, & sales department
• Generate business leads internally and secure new business and grow customer base, develop and maintain strong relationships with current and prospective clients.
• Prepare & promote effective market promotions and presentations for Dimerco Station.
• Responsible for developing mutual accounts with overseas team, setup target goals and pursuit for achievement.
• Facilitate effective communication and coordination between departments and stations to enhance operations and streamline billing processes.
• Utilize the company's systems and mobile applications throughout the marketing, sales, and customer service cycles.
• Manage customer risk assessments, oversee credit applications, and handle accounts receivable collections in accordance with company regulations and policies.
• Execute on any job & assignments deemed necessary by Management

Featured Benefits:

· Medical insurance

· Vision insurance

· Dental Insurance

· Salary based on experience

Dimerco is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.

Dimerco's official webpage:

Job Type: Full-time

Pay: $45,000.00-$55,000.00 per year

Ability to commute/relocate:

• Mississauga, ON L4W 4Z4: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• What interested you about this job position?
• Do you have experience with International Ocean freight or Air freight? If so, what countries and how many years?

Work Location: In person