Sales Manager- Skincare

2 weeks ago

Calgary AB TT Z, Canada OM Organics Inc. Full time $60,000 - $80,000 per year

The Storefront Manager is responsible for overseeing the daily operations of the storefront, ensuring a seamless customer experience while maintaining a motivating and positive work environment for the team. This role includes managing customer service issues, adhering to visual merchandising standards, staffing, and inventory control, as well as fostering a culture of performance and accountability among associates.

As a leader in the skincare industry, we are dedicated to providing our customers with top-tier skincare products and exceptional service. The Storefront Manager plays a critical role in creating a welcoming, efficient, and customer-centered store experience.

Qualifications & Skills:

  • Strong communication and customer service skills, with the ability to engage and resolve customer issues
  • Proven ability to drive sales and meet targets through effective sales strategies
  • Strong leadership and interpersonal skills, with experience motivating and guiding teams to success
  • Ability to train others effectively
  • Product knowledge
  • Visual merchandising
  • Inventory management
  • Strong attention to detail

Responsibilities:

Customer Service & Engagement

  • Resolve all customer service inquiries effectively
  • Fosters a welcoming atmosphere that encourages customer engagement and repeat business
  • Develop and implement strategies to ensure a first class in-person shopping experience

Team Leadership & Development

  • Lead by example, fostering a team-oriented culture where employees feel empowered, supported, and motivated to meet sales goals and provide outstanding customer service
  • Recruit, train, and develop new employees, ensuring alignment with store goals and values.
  • Create the monthly schedule and manage staffing issues as needed.

Sales & Strategy

  • Drive sales growth through effective strategy development, performance tracking, and team coaching, ensuring sales targets are consistently met
  • Attend weekly video calls with the sales lead to discuss sales, team updates and upcoming promotions

Visual Merchandising & Store Presentation

  • Develop and maintain a visually appealing and on-brand storefront to enhance customer experience
  • Ensure proper inventory rotation and storage standards are met

Inventory Management

  • Oversee inventory control, ensuring accurate stock levels and timely reordering of materials

Financial Management

  • Manage daily cash flow, including overseeing cash handling, register accuracy, and preparing deposits

Education and Experience Requirements:

  • High School Diploma or GED (Bachelor's degree in business, retail management, or a related field is a plus)
  • Minimum 3 years of experience in retail sales, with at least 1 year in a supervisory role (experience in skincare or beauty retail preferred)

To apply please email a copy of your resume and cover letter to

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

  • Dental care
  • Store discount
  • Vision care

Work Location: In person

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