Inside Sales Representative

16 hours ago

Delta, British Columbia, Canada TerraLink Horticulture Full time

Job Title: Inside Sales Representative

Location: On-Site, Delta, BC

Job Type: Permanent Full-Time

Reports to: Inside Sales Manager

About Us –

TerraLink Horticulture is now considered a leading manufacturer and retailer of crop input products in Western Canada. We provide farmers, production managers and professional growers with a wide range of fertilizers, seeds, crop protection products, equipment, plastics, amendments and other inputs, directly or through distribution networks.

Position Summary:

We are looking for a motivated and results driven Inside Sales Representative to join our inside sales team. In this role, you will be responsible for communicating with customers, understanding their needs and find solutions, and ensuring a smooth sales process and provide them agronomic advice as needed.

Key Responsibilities:

*The key responsibilities include, but are not limited to, the following*

  • Taking orders from walk-in and telephone customers and other sales representatives within the company.
  • Provide technical support as appropriate to the growers.
  • Keep reasonably informed of all products & services offered by the company.
  • Confirm inventory, pricing, shipping address, & communicate back to customer/sales representative.
  • Provide technical information on chemicals (application rates, days to harvest, which chemical to use on a specific crop/pest)
  • Work with operations and administration team.
  • Record customer complaints re: short shipments, damaged product, etc. and pass to appropriate department for resolution.
  • Stocking up of store shelves and coordinate with procurement department for ordering more product. Shipping of store orders in the system.
  • Taking Soil and tissue samples when needed
  • This position works at a workstation or standing at the counter for up to eight hours per day.
  • Will be assigned to work with some accounts directly.

Qualifications:

  • A degree, diploma, or certification in an agriculture-related field is required
  • Commercial Pesticide Dispensers certificate (AB) is mandatory. While certification is not required at the time of application, it must be obtained upon securing the position within 3 months of employment.
  • Willing to obtain TDG & WHMIS certification. Must be obtained soon after employment begins
  • PAg, TAg, AAg or ATAg designation - Candidates with one of these designations are preferred.
  • Experience in sales, customer service, or a similar role is preferred
  • Willing to work flexible hours
  • Willing to work in a fast-paced environment in the peak selling periods (During peak selling periods in spring and fall, this position will process high volumes of sales orders and inquiries)
  • Must have strong time management and organizational skills to handle large volumes of work.
  • Excellent communication and interpersonal skills
  • Comfortable using Microsoft ERP software and Microsoft Office programs (excel, word & power point)
  • Must be able to work in a team or alone
  • Self-motivated with a results-driven approach

What we offer:

  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Ongoing training and professional development opportunities
  • A supportive and collaborative team culture

Pay: From $24.00 to $27.00 per hour based on experience

Experience: 1 Year (preferred)

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