Receptionist

Who We Are:

Landing Strong is a registered Canadian charity dedicated to supporting military members, veterans and first responders who are experiencing the effects of operational stress injuries. Our team of mental health professionals have specialized training in trauma recovery. We have created community-based health and transition programs to support both active duty and retired members.

The Position:

We are seeking a Receptionist to join our team in Windsor, Nova Scotia. In this vital role, you will be the first point of contact for our clients, ensuring a welcoming environment while supporting our mission. This an entry level, full-time position providing administrative support, Monday through Friday, 5 days a week (40 hours). This is not a remote position.

Required Skills:

• Client/Participant focused with friendly and professional manner
• Friendly, warm and welcoming personality
• Proficient with all Microsoft Office programs.
• Detail oriented and organized
• Handle correspondence and communication efficiently
• Ability to work in a busy office setting with the skills to multi-task with a smile
• Experience in document management
• Experience with medical billing and client booking system is considered an asset
• Enjoy working with individuals from multiple walks of life with differing perspectives and personalities
• Able to work with tact, diplomacy, confidentiality and respect of colleagues and clients

Qualities/Qualifications:

• Proven experience as a receptionist or in a similar role, considered an asset
• Recent graduate of a medical administrative program considered an asset.
• Excellent listening & communication skills, people skills
• Kind, caring and a team player
• Keen attention to detail an a love of lifelong learning
• Takes pride in a job well done, is driven and takes ownership for assigned responsibilities
• Takes collaborative approach to problem solving
• Commitment to the mission of Landing Strong.

Key Responsibilities (not limited to, but including):

Reception duties :

• Greet clients, answer phone calls, respond to voicemails and emails in a timely manner
• Monitor two general email accounts
• Schedule client appointments
• Manage clinicians schedules, wait lists and office allocations
• Take clinician referrals
• Pull files for clinicians daily
• File, fax and scan for team in a timely manner
• General administrative support for team as required
• Maintain a tidy and welcoming reception area, tidy file room and kitchen

Billing duties:

• All in-person billing
• Assist with VAC extension requests as required
• Assist with WCB billing as required
• Daily cash reconciliation

Group duties:

• Set up and tear down for group programs

Are you a motivated self-starter? An administrative superstar at the beginning of your career? If you are interested in being part of a positive, powerful (and fun) team of dedicated individuals looking to reduce isolation and better the lives of others then we would love to hear from you.

Compensation based on experience. This competition closes on October 21st at 4pm. Interviews will follow shortly after with the successful candidate to start as soon as possible.

Please send cover and letter and resume through Indeed or to

The successful candidate will be required to obtain a criminal record and vulnerable sector report prior to employment. This position is subject to a 6 month probationary period.

We thank you for your interest in working with us. Only those candidates being interviewed will be contacted.

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

Application question(s):

• Do you live within comfortable driving distance to Windsor, Nova Scotia?

Work Location: In person