Accounts Receivable Clerk

About the Role

We're looking for an organized and detail-oriented Accounts Receivable Clerk to join our finance team at Global Convention Services. Based at our Saint John, NB office and reporting to the Controller, this role plays a key part in keeping our accounts accurate and up to date, posting payments, reconciling accounts, managing customer statements, and following up on outstanding balances. You'll collaborate closely with our internal teams and clients to ensure smooth payment processes, clear communication, and accurate financial reporting.

The Ideal Candidate

You take pride in accuracy, organization, and follow-through. Whether it's catching a small discrepancy or helping a client understand their invoice, you approach every task with professionalism and care. You manage multiple priorities confidently and communicate clearly across departments to keep things running smoothly.

The Company

Global Convention Services has evolved into one of Canada's largest full-service trade show and special event contractors over the past thirty years. We take pride in offering high-quality service and exceptional value to our clients. Global provides a full range of event services including account management, advanced warehousing, custom signage, electrical distribution, event setup, floor plan production, material handling, exhibitor services, and more.

Our events include regional, national, and international trade shows, sporting events, and conferences. Every event is different — which means every day brings new and exciting tasks and challenges.

Essential Functions

Payment Posting and Verification

• Post all electronic funds transfer (EFT) payments to the bank accurately and promptly.
• Verify that all customer payments match bank deposits and reconcile any discrepancies.
• Serve as a backup for processing manual credit card transactions and deposits.
• Act as backup for customer refunds as needed.

Accounts Receivable Scheduling and Reporting

• Create and maintain a weekly AR schedule with detailed collection notes.
• Prepare and distribute a bi-weekly AR schedule to internal team members.

• Send bi-weekly customer account statements to clients to promote timely payments.

• Respond to internal inquiries regarding sales orders (SO), invoices, and payments in a timely and professional manner.

Collections and Customer Communication

• Perform collection calls for all customer accounts aged 30+ days.
• Conduct customer account reconciliations to resolve outstanding balances and discrepancies.
• Support ongoing customer data cleanup to maintain accurate and current account records.

Skills & Qualifications

• Experience: Minimum 1-2 years in accounts receivable, billing, data entry, or a similar administrative or accounting support role.
• Financial Knowledge: Solid understanding of invoicing, reconciliations, payment posting, and aging reports.
• Technical Proficiency: Strong working knowledge of Excel and familiarity with ERP or accounting systems (NetSuite experience considered an asset).
• Attention to Detail: High level of accuracy in processing payments, reconciling accounts, and maintaining financial records.
• Organization & Time Management: Ability to manage recurring deadlines, prioritize multiple accounts, and stay organized in a fast-paced environment.
• Communication & Customer Service: Clear, professional communication with internal teams and clients to resolve inquiries and maintain positive relationships.
• Problem Solving: Analytical mindset to identify discrepancies, investigate issues, and recommend improvements to AR processes.
• Adaptability: Comfortable taking on additional accounting or administrative tasks to support the broader finance team as needed.

Job Types: Full-time, Permanent

Pay: From $40,000.00 per year

Benefits:

• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Vision care

Work Location: In person