Director, Business Lead

Permanent Full Time

We're seeking a bold, forward-thinking Business Lead to support the strategy and execution of our Experience program within Workplace Retirement and Savings. Reporting to the AVP, Business Enablement, this role is a catalyst for innovation—driving transformative digital experiences that redefine how our members and sponsors engage with Canada Life. Through cutting-edge solutions across web and mobile platforms, you'll help shape a future that's intuitive, personalized, and truly impactful.

As
Director, Business Lead
, you'll align cross-functional teams around a shared vision, establish guiding principles for product and technology execution, and ensure our digital platforms deliver measurable value to both members and plan sponsors. This role requires close collaboration with senior business leaders, product, technology, operations, marketing, and compliance partners to bring transformative digital experiences to life.

What You Will Do

• Strategic Leadership: Define and continuously evolve the business and go-to-market strategy for the digital experiences for members and sponsors, ensuring alignment with enterprise priorities and the broader Workplace Retirement and Savings vision.
• Program Ownership: Working with a program manager, lead the end-to-end business ownership of the experience program—setting direction, shaping the roadmap, driving prioritization, and overseeing performance metrics to ensure sustained value delivery.
• Executive Stakeholder Engagement: Build strong partnerships with senior leaders, internal stakeholders, and external vendors to foster alignment, secure sponsorship, and drive successful execution of strategic initiatives.
• Enterprise Collaboration: Influence and guide cross-functional teams—including product, UX, technology, and data—ensuring cohesive delivery of innovative digital solutions.
• Member-Centric Innovation: Champion the voice of the member by leveraging data, insights, and research to inform experience design and continuously enhance digital touchpoints.
• Change Leadership: Lead organizational change initiatives that embed digital-first mindsets and behaviors, driving adoption and cultural transformation across the business.
• Governance & Compliance: Ensure all digital initiatives adhere to regulatory, legal, and compliance standards, balancing innovation with risk management.

What You Will Bring

• 10+ years of progressive experience in financial services, insurance, or a related industry, with a strong track record of driving business growth and transformation.
• Proven expertise in product management, program leadership, or digital transformation—leading initiatives that deliver measurable impact.
• A strategic mindset with sharp problem-solving skills and the ability to turn bold vision into actionable plans.
• Leadership excellence in guiding cross-functional teams within complex, matrixed environments.
• Outstanding communication and stakeholder engagement skills, with the ability to influence and align diverse perspectives.
• Experience with agile delivery, digital platforms, and customer experience design—bringing innovation to life across channels.
• A passion for innovation and a deep commitment to enhancing the financial well-being of Canadians.

The base salary for this position is between
$102,300
- $187,700
annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed. You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.