Modern Workplace Practice Lead

POSITION SUMMARY

The Modern Workplace Practice Lead will be responsible for building, leading, and evolving Convergence's Modern Workplace practice. This includes defining the vision, strategy, and delivery frameworks for Microsoft 365-based solutions, including SharePoint, Teams, Power Automate, Power Apps, Viva, and related AI and Copilot technologies. The successful candidate will be both a strategic visionary and a hands-on expert, capable of mentoring consultants, collaborating across departments, and driving adoption of modern workplace technologies for our clients and internal teams.

RESPONSIBILITIES

• Practice Leadership & Strategy
• Define and evolve the Modern Workplace strategy aligned with Convergence's broader service portfolio and growth objectives.
• Develop packaged offerings, frameworks, and go-to-market strategies that drive measurable business outcomes for clients.
• Lead internal enablement and cross-functional collaboration with Sales, Professional Services, and Managed Services teams.
• Delivery Excellence
• Oversee solution architecture, design, and delivery quality for Modern Workplace engagements.
• Ensure best practices for governance, adoption, and lifecycle management of M365 workloads (SharePoint, Teams, Power Platform, Viva).
• Drive standardization of implementation methodologies and knowledge sharing across the organization.
• Evangelism & Enablement
• Serve as a subject matter expert and thought leader for digital workplace transformation.
• Educate clients and internal teams on new Microsoft technologies, features, and licensing models (including Copilot and AI integration).
• Present at webinars, client sessions, and industry events as a Modern Workplace advocate.
• Team Leadership
• Build and lead a small team of Modern Workplace consultants and specialists.
• Mentor and support team members in skills development, certifications, and career growth.
• Partner with recruitment and leadership to scale the practice as client demand grows.

WHAT ARE THE QUALIFICATIONS I NEED TO HAVE?

• 7+ years of professional experience in Microsoft 365 solutions, digital workplace, or related IT consulting.
• Deep hands-on expertise in SharePoint Online, Microsoft Teams, Power Automate, Power Apps, and Viva Suite.
• Strong understanding of Power Platform architecture, governance, and automation design.
• Proven experience building and growing a technology practice or service line within a consulting or MSP environment.
• Excellent communication and presentation skills — ability to engage executives, business leaders, and technical teams.
• Microsoft certifications (e.g., MS-900, PL-200, MS-700, or equivalent) preferred.
• Experience with AI and Copilot integration within Microsoft 365 considered an asset.

WHY SHOULD YOU WORK HERE?

• Be part of an award-winning, people-centric IT services organization with a focus on innovation, learning, and collaboration.
• Lead a practice at the forefront of modern workplace transformation — from Microsoft 365 to AI Copilot and Power Platform.
• Competitive compensation, benefits, training, and leadership development opportunities.
• Awesome, inclusive corporate culture: We have worked very hard to create a culture of unity, transparency, and trust. Our leadership team wants you to be successful at Convergence, and we will do anything we can to support your personal and professional growth.
• Compensation based upon on what you bring to the table.
• Group health benefits plans, including a retirement plan.
• Education and certification reimbursement is also available so we can help you move up the ranks.
• Flexible schedule to fit your family's needs.
• Outstanding teammates; we're very selective to make sure we have the best staff available for you to work alongside
• Many teambuilding and company events throughout the year so you can get to know your teammates on a more personal level, as well as kick back and have some fun (families are oftentimes included as well).

PERFECT FIT....

If this sounds like your type of place and you can wow us with your spectacular skill set, then we would love to hear from you

We are an equal opportunity employer and invite diversity in our applicants; our differences make us stronger We welcome and encourage applications from qualified candidates of all races, sexes, colors, religions, sexual orientations, disabilities, ages, and gender identities. Accommodations are available upon request for candidates taking part in all stages of the selection process.