Food & Beverage Assistant Supervisor

5 days ago

Rossland, British Columbia, Canada Red Mountain Resort Full time $45,000 - $70,000 per year

RED Mountain Resort is hiring a Food & Beverage Assistant Supervisor for the 2025/26 Winter Season If you are a motivated, detail-oriented professional who enjoys mentoring a team and creating exceptional guest experiences, this is your opportunity to join a dynamic resort environment. As an Assistant Supervisor, you will support the Bar/Service Manager in daily operations, oversee front-of-house team members, and ensure the resort's Food & Beverage operations deliver consistent, elevated service.

What You'll Do

Service & Operations:

  • Assist in overseeing F&B operations, ensuring RED Standards of Service are executed professionally.
  • Supervise and support food and beverage service, including timely delivery of meals, drinks, and guest bills.
  • Ensure checklists, requisitions, opening/closing duties, and health & safety regulations are completed to standard.
  • Support F&B operations or events as business volumes dictate.
  • Assist in ordering product and managing inventory.
  • Identify opportunities to improve processes and remove barriers that impact team member or guest experience.

Team Member & Guest Experience:

  • Engage with team members and guests throughout their experience to deliver elevated service.
  • Resolve guest concerns and communicate challenges with management.
  • Act as an ambassador for RED Mountain Resort, promoting internal and external events.
  • Solicit feedback from guests and provide suggestions for improvement to supervisors.

Team Leadership:

  • Assist in training, coaching, and supervising bartenders, servers, cashiers, food runners, and bussers.
  • Ensure team members have current knowledge of menu offerings and pricing.
  • Foster mutual trust, respect, and cooperation across all FOH and BOH teams.
  • Assist in emergency situations, making prompt decisions in the best interest of guests and team members.

What We're Looking For

  • 1–2 years supervisory experience in a resort, restaurant, or hotel environment.
  • Serving It Right Certification.
  • Experience with POS systems (Toast) and Microsoft Suite is an asset.
  • Good food and beverage knowledge with a desire to learn and grow.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong attention to detail, organization, and time management skills.
  • Physically able to handle loads between 10–20 kg.
  • Comfortable working predominantly indoors, with occasional outdoor duties.
  • Passion for guest service and anticipating guest needs.

Why Work at RED Mountain

  • Lead and develop a talented F&B team in a world-class resort environment.
  • Directly influence guest satisfaction and operational excellence.
  • Enjoy staff perks, mountain lifestyle benefits, and a workplace that celebrates collaboration and growth.

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