Junior IT Specialist

1 week ago

Québec, Quebec, Canada ee0df37c-d474-43ec-8960-2d320e3f4bec Full time $60,000 - $90,000 per year

Classification: Full Time

Location: Québec/Remote

Yellow Brick Games is seeking an IT Specialist with a focus on End User Support. You will help lead, implement and maintain vital systems that power all aspects of the business.

Yellow Brick Games is based in Quebec City, Canada, and we are open to discuss remote-work situations. We are committed to diversity, and all qualified applicants will receive consideration for employment without regard to place of origin, age, status, religious beliefs, personal orientations, or physical condition.

RESPONSIBILITIES:
  • Frontline response to incoming IT Helpdesk messages/calls, emails, and tickets.
  • Contribute to knowledge base development for ongoing technical improvements and user self-service solutions.
  • Assist with monitoring and maintaining IT asset inventory, ensuring proper allocation, maintenance, and replacement cycles.
  • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software.
  • Assist in conducting regular system audits to ensure compliance with organizational goals, established SLA's, licensing and regional requirements.
REQUIREMENTS:
  • French and English, spoken and written.
  • Ability to support and present ideas in a case-by-case user-friendly language.
  • Minimum 2+ years of relevant education or job experience.
  • Ability to participate in an on-call rotation program in the case of emergencies.
  • Staying updated with relevant emerging technologies, threats and continuously evolving skills.
  • Knowledge of Microsoft technologies, including but not limited to Azure, Entra ID, Exchange Online, Teams, Office, and Intune.
  • Ability to operate hand tools and to lift and carry items up to 40lbs (18 kg).

At a minimum, an executable and functional understanding of:

  • Identity and Access Management (IAM)
  • Hands-on hardware and software troubleshooting.

At a minimum, a fundamental understanding of:

  • Security.
  • Networking.
  • Containerization technologies such as K8s and Docker.
  • At least one cloud-based platform such as AWS/Azure/GCP.
  • The importance of ITGC and IT Frameworks such as the ITSG-33, NIST CSF and ISO 27001, etc.

INTERESTED IN THIS POSITION?

Tell us why you'd be the ideal candidate by sending us a brief word of introduction,

along with your resume as an attachment.

***Please indicate the position you are applying for in the subject line.

Apply Here

  • Data Engineer

    1 week ago

    Québec, Quebec, Canada Princeton IT Services Full time $50,000 - $53,000 per year

    Job Title: Data Engineer – Python, PySpark & SQLLocation: CanadaJob Type: Full time contractWe are looking for a strong Lead Data Engineer with deep experience in Python, PySpark, SQL, and AWS to design, develop, and optimize large-scale data pipelines. This role requires strong hands-on coding skills, the ability to validate and process complex raw data,...

  • Sterling Filing Gateway

    1 week ago

    Québec, Quebec, Canada World IT Center Full time $60,000 - $70,000 per year

    Title: Sterling Filing Gateway (SFG) DeveloperLocation: RemoteJob Summary:We are seeking a highly experienced Senior Sterling File Gateway Developer to join our integration team. The ideal candidate will have strong expertise in IBM Sterling File Gateway (SFG), Connect Direct, control center and related protocols and standards for secure file transmission....

  • EDM Consultant

    3 days ago

    Québec, Quebec, Canada Kainos Full time $60,000 - $100,000 per year

    Join Kainos and Shape the FutureAt Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in apeople-first culture, where your...

  • Intermediate Engineer, Dynamic Power System Studies

    3 days ago

    Québec, Quebec, Canada BBA Consultants Full time

    Type of position: RegularAn Overview Of Your Future Role At BBAInterested in participating in innovative projects? We're looking for an intermediate electrical engineer with about seven years of experience to join our team specializing in dynamic power system studies. You'll be involved in complex, innovative projects, working with recognized experts in the...

  • Principal Engineer and Expert, Iron Ore Processing

    6 days ago

    Québec, Quebec, Canada BBA Consultants Full time $150,000 - $205,000

    Type of position: Regular Your future role on our team BBA is a well established private Canadian firm and provides specialized engineering services in the natural resources industry, including iron ore processing. We're currently seeking a senior engineer with extensive expertise in iron ore processing. The specific sectors of expertise we're seeking...

  • Technical Manager

    2 weeks ago

    Québec, Quebec, Canada AtkinsRéalis Full time $100,000 - $120,000 per year

    Job DescriptionOverviewAtkinsRéalis GTC (Global Technology Centre) is hiring a Bentley OBD Admin – Technical Manager to support the delivery of complex, multidisciplinary designs within the Nuclear, Industrial, and M&M sectors. In this leadership role, you will oversee a team of designers, provide technical direction and managing cross-discipline design...

  • Cyber Security

    2 weeks ago

    Québec, Canada Atlantis IT group Full time

    **Role **:Cyber Security** **Location : Montreal, QC( Hybrid)** **Duration : Contract** **JOB DESCRIPTION**: We are looking for a Cyber Security Specialist to join our team to work closely with the stakeholders to ensure that cyber security projects meet objectives across our organization. They are responsible for various tasks, including process...

  • Specialiste

    2 weeks ago

    Québec, QC, Canada GO ROCK IT Services Conseils Full time

    GO ROCK IT , c’est l’incontournable Agence de talents spécialisée dans les secteurs des technologies de l’information (TI) et du marketing numérique. En recherche d’amélioration continue, nous sommes déterminés à garantir des pratiques de recrutement justes et équitables pour tous. Nous recherchons actuellement un(e)Spécialiste Progress...

  • Specialiste

    2 weeks ago

    Québec, QC, Canada GO ROCK IT Services Conseils Full time

    GO ROCK IT , c’est l’incontournable Agence de talents spécialisée dans les secteurs des technologies de l’information (TI) et du marketing numérique. En recherche d’amélioration continue, nous sommes déterminés à garantir des pratiques de recrutement justes et équitables pour tous. Nous recherchons actuellement un(e)Spécialiste Progress...

  • Pre-sales specialist network architecture

    3 weeks ago

    Québec, QC, Canada Ateko, backed by Bell Canada Full time

    Position Summary Build a trusted advisor relationship with senior architects and internal contributors (sales, pre-sales, delivery, etc.) by supporting them in preparing solution presentation materials based on customer needs. Serve as a reference for architects regarding internal processes related to pre-sales activities, such as WAN link validation,...

  • GIS Applications Specialist, Quebec | Spécialiste d'applications SIG, Quebec

    1 week ago

    Québec City, Canada Esri Canada Full time

    GIS Applications Specialist, Quebec Esri Canada has an exceptional opportunity for a GIS Applications Specialist to join our Professional Services Department. This role will be remote based in the province of Quebec. About us: Esri Canada provides geographic information system (GIS) solutions that empower people in business, government and education to make...