Business Operations Analyst

Position Summary

We're looking for a data-driven, detail-oriented Business Operations Analyst to join our growing team. This role blends business analysis, process improvement, and data visualization to help drive efficient operations and informed decision-making across the Card organization. The ideal candidate is proactive, analytical, and thrives in a fast-paced environment.

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. 

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

In this role, you will be responsible for:

Data Analytics

• Manage and process operational, customer, and supplier data with accuracy and consistency across systems.
• Execute and troubleshoot macros and scripts in Excel or Google Sheets to create customized analyses using standard business assumptions.
• Leverage AI tools and machine learning–driven analytics to automate data preparation, identify patterns, and enhance insight generation.
• Develop and maintain dashboards and reports in Power BI, Excel, Google Sheets, and Salesforce to provide actionable insights for leadership.
• Conduct recurring and ad-hoc analyses to identify trends, performance drivers, risks, and improvement opportunities.
• Refine and interpret analytical outputs into polished, business-ready visualizations and presentations aligned with organizational goals.
• Transform and visualize complex datasets into clear, actionable insights for business stakeholders.

Process Improvement / Operational Efficiency

• Collaborate across the team to streamline reporting processes, enhance data workflows, and support continuous improvement initiatives.
• Lead and implement automation projects to reduce manual effort and improve accuracy through data integration and AI-driven process optimization tools.
• Build and refine scalable processes for consistent, high-quality data reporting and operational efficiency.
• Use AI-assisted solutions to monitor performance trends, detect anomalies, and recommend process enhancements.
• Support leadership and business partners with timely analyses, KPI tracking, and performance reporting aligned with organizational goals.
• Balance multiple stakeholder requests while meeting SLA requirements and maintaining precision and quality.
• Automate workflows and integrate data sources.
• Build scalable reporting frameworks.
• Adapt quickly to evolving tools, priorities, and business needs while ensuring accuracy and timely delivery.

About you 

• Bachelor's degree in Business, Data Analytics, Finance, or related field.
• Minimum of 5 years of relevant experience in business operations, analytics, or a similar role.
• Advanced Excel and Google Sheets proficiency (formulas, pivot tables, macros, scripts).
• Experience with BI tools (Power BI, Tableau, or Sigma).
• Proficiency in Salesforce reporting, dashboard management, and data integration.
• Experience leveraging AI and automation platforms such as ChatGPT, Microsoft Copilot, Power BI Copilot, and Python-based AI/ML tools for data analysis, reporting, or process optimization.
• Strong analytical, problem-solving, and data interpretation skills.
• Excellent communication, organization, and multitasking ability.
• Proven capacity to manage multiple projects and priorities independently in a fast-paced setting.

Our benefits package includes:

• Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
• Competitive salary and stock options
• Matching RRSP
• Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
• Maternity, Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit, snacks & drinks in office
• Dog-friendly office
• Conveniently located close to transit
• Phone/internet allowance 
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture 

Anticipated base pay rate for this position: $85,000 - $107,000 CAD. Variable (commission or bonus) pay rate will be paid in addition to base salary noted above.

#LI-Hybrid

Our Mission

Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.

Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, , and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed.

Accommodations
Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.

As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to  for assistance.

AI Use 
We may use artificial intelligence and automated systems (collectively "AI") to screen, assess, and select candidates during our recruitment process. This includes resume screening, skills assessment, and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment, please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process, you can contact

Privacy
We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:

Job Candidate Privacy Notice | Tipalti