Current jobs related to Insurance Service Manager - Calgary, Alberta - Western Financial Group
-
Service Associate, Commercial Insurance
1 day ago
Calgary, Alberta, Canada Acera Insurance Full time $60,000 - $90,000 per yearWe put our people first. As an employer of choice, Acera Insurance offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Our people are:Encouraged to challenge the status quo and never stop learning in their commitment to excellence.Empowered with a sense of accountability and autonomy to take...
-
Disability Claims Analyst, Group Insurance
1 week ago
Calgary, Alberta, Canada RBC Insurance Full time $90,000 - $120,000 per yearJob DescriptionWhat is the opportunity?The role is available in the following provinces: Ontario, New-Brunswick, Nova Scotia, Alberta, Manitoba and Prince Edward Island.As a Disability Claims Analyst you will adjudicate and manage disability claims in a team-oriented, multi-disciplinary, and digital environment. You will be responsible for ensuring claims...
-
Calgary, Alberta, Canada Acera Insurance Full time $60,000 - $90,000 per yearWe put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Our people are:Encouraged to challenge the status quo and never stop learning in their commitment to excellence.Empowered with a sense of accountability and autonomy to take...
-
Calgary, Alberta, Canada Acera Insurance Full time $60,000 - $90,000 per yearWe put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Our people are:Encouraged to challenge the status quo and never stop learning in their commitment to excellence.Empowered with a sense of accountability and autonomy to take...
-
Client Advisor, Signature Insurance 1
1 week ago
Calgary, Alberta, Canada Acera Insurance Services Ltd. Full time $60,000 - $90,000 per yearWe put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.Our people are:Encouraged to challenge the status quo and never stop learning in their commitment to excellence.Empowered with a sense of accountability and autonomy to take ownership...
-
Client Advisor, Signature Insurance 1
1 week ago
Calgary, Alberta, Canada Acera Insurance Services Ltd. Full time $60,000 - $80,000 per yearWe put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Our people are:Encouraged to challenge the status quo and never stop learning in their commitment to excellence. Empowered with a sense of accountability and autonomy to take...
-
Insurance Account Representative
1 week ago
Calgary, Alberta, Canada Rachel Mah Poy Insurance Agency Full time $60,000 - $80,000 per year**Insurance Account Representative – Insurance Sales & Service - Rachel Mah Poy Insurance & Financial ServicesLocation: 340 Midpark Way SE Calgary AB Suite 320Type: Full TimePosition Overview**:We are an Independently owned Desjardins Insurance Agency that is passionate about hard work, determination, and bettering our clients' lives. We are looking to...
-
Insurance Advisor
3 days ago
Calgary, Alberta, Canada Talent Acquisition Team at Westland Insurance. Text reply only. Full timeWe're searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in Calgary, AB at our Calgary Centre North office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland We are...
-
Calgary, Alberta, Canada MillerNet HR & Business Solutions Inc. Full time US$60,000 - US$120,000 per yearOperations & Client Service Manager - Life InsuranceRemote | Pacific Time | Lower Mainland PreferredMillerNet HR & Business Solutions is proud to partner with Cove Continuity Advisors Inc.) to recruit an exceptional Operations & Client Service Manager. Cove is a boutique, purpose-driven life insurance advisory firm known for ownership-minded people, high...
-
Calgary, Alberta, Canada NFP, an Aon company Full time US$55,000 - US$100,000 per yearINSUR012254_1Business Line: Personal LinesHours Per Week:35 (Full-Time)Location:Alberta – Any, Hybrid )Job Duration:Full-Time, PermanentAbout The RoleRegardless of their individual specialties, each personal lines team member has one thing in common: a personal responsibility for getting you the answers, support, or services you need, when you need them....
Insurance Service Manager
2 weeks ago
Truthfulness | Fairness | Value | Loyalty
At Western Financial Group, we take pride in being one of Canada's largest insurance brokers. Our strength lies in our incredible team of over 2,200 dedicated professionals, spread across 180+ locations nationwide. Together, we create a supportive and collaborative environment that has earned us the recognition of one of Forbes Canada's Best Employers.
Discover a workplace where your well-being is a priority, and your contributions make a real difference. With competitive benefits, a strong community focus, and a commitment to work-life balance, Western is not just a place to work, it's a place to thrive
Join our team and experience the Western difference – where caring for our customers, communities and team members is our passion
Personal Lines Insurance Service Manager
The Personal Lines Service Manager is responsible for leading a team of remote Insurance Advisors to manage a large Personal Lines book of business generated by the business, with a key focus on retention, customer satisfaction, and process efficiency.
Here Is What a Typical Day Looks Like
- Oversee day-to-day operations of the team, ensuring employees are informed and properly trained to achieve success on organizational targets and goals
- Leading the change management process to shape organizational understanding of proposed changes and establish support from key stakeholders
- Evaluating processes, methods and practices and identifying areas of continuous improvement, making periodic changes to increase the efficiency, accuracy and effectiveness of the Service Team and improving the service provided to the business
- Supporting Team Leads in recruitment, interviewing, onboarding and training processes to ensure a high employee and leadership success rate
- Manage, organize, and direct the Service Team's operational KPI's in terms of retention, growth, and service performance
The value you bring
- 5 years' experience in an insurance brokerage environment
- 2 years' experience leading a team with a track record of exceeding business goals
- Experience using AI or automation to streamline workflows an asset
- Call centre experience an asset
- Capacity to lead and manage change initiatives
- Experience in recruitment, staff development and performance management
Hours:
37.5 hours/week
Location:
Remote in Canada
Requisition:
82279
Compensation Range:
$95,000 - $120,000
At Western, we prioritize the well-being of our employees and are committed to fostering an inclusive environment that values diversity within our communities. We strive to create a workplace that is accessible, equitable, and supportive, ensuring that all team members feel valued and can thrive in their roles. As an equal opportunity employer, we welcome applicants from all backgrounds, and we encourage individuals to apply even if their experience does not fully meet all the criteria listed.
If you need assistance or have questions about requesting reasonable accommodation, please feel free to reach out to us at any time during the hiring process by contacting our Talent Acquisition team at or reviewing Careers Page on our website.
We value our employees and offer programs that enhance their lives. Eligible employees receive 3 weeks' vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits.
For over 20 years, community support has been integral to our culture through the Western Financial Group Communities Foundation
.
