Quality Manager

Quality Manager (Civil Engineering)

North Vancouver

Regular, Full-Time

Hybrid

Do you want to expand your potential in a collaborative environment, where we shape tomorrow's societies? Can you enhance our team's performance with your interpersonal and relationship-building skills? And are you a demonstrated and experienced Quality Manager? Then, this could be the next step in your career.

Create the solutions that will enable a better tomorrow

We are looking for a Quality Manager to join our skilled team and uphold high standards in quality management and regulatory compliance throughout our infrastructure projects. In this pivotal role, you will oversee administrative certifications, internal quality processes, and serve as a key driver of quality assurance practices across our operations in the U.S. and Canada. You will also directly support our project teams and engineering leadership in maintaining and enhancing quality systems in line with ISO 9001 and provincial regulatory requirements in Canada.

Your key responsibilities will include:

Administrative Compliance & Certifications

• Maintain and oversee ISO 9001 Quality Management System (QMS) certification across COWI's North American operations.
• Collaborate with the Group Quality Director to support and coordinate external audits and ensure continual improvement of the QMS.
• Assist the Head of Engineering, Canada in implementing and updating the Professional Practice Management Plan (PPMP) in compliance with provincial engineering regulatory bodies (e.g., APEGA, EGBC).
• Support internal audits, project compliance checks, staff training, and preparation for regulator-led audits.
• Serve as the primary point of contact for quality- and compliance-related matters, both internally and with external stakeholders, including clients and regulatory agencies.

North America-wide Project Quality Oversight & Training

• Monitor implementation of internal quality processes across projects via quality dashboards and compliance reviews.
• Support Project Managers in identifying and documenting non-conformances and in facilitating lessons learned sessions for continuous improvement.
• Conduct internal project quality audits and assessments; assist with internal and external audit responses and closure of findings.
• Facilitate or contribute to training initiatives on COWI's quality procedures, tools, and standards to enhance quality culture throughout the organization.
• Champion COWI's Process & Quality principles across all phases of the project lifecycle.

Project Quality Management on Assigned Projects

• Act as the Quality Manager for designated projects, ensuring full adherence to project-specific and corporate quality processes.
• Develop, manage, and maintain Project Design Quality Management Plans (DQMPs) in collaboration with Project Managers and technical leads.
• Conduct design quality reviews to ensure proactive issue identification, regulatory compliance, and mitigation planning.
• Coordinate closely with cross-disciplinary project teams to embed quality expectations and elevate performance and consistency across deliverables

Your skills. Our team. Together we design the future.

The ideal candidate is attentive to detail and focused on integrating quality assurance into all elements of project execution. You're a collaborative leader with keen attention to detail and a deep understanding of industry standards and best practices.

On top of that, you will have:

• Bachelor's degree in Engineering, Quality Management, or a related technical field.
• Professional Engineering License (PEng or PE) (preferred).
• Minimum 10 years of experience in quality assurance and quality management in engineering or construction sectors.
• Proficient understanding of ISO 9001 QMS implementation and maintenance; ISO 9001 Lead Auditor certification is considered (preferred).
• Knowledge of Canadian engineering compliance frameworks (APEGA, EGBC) and experience supporting PPMP implementation.
• Experience conducting internal audits and preparing for external certifications or regulator-led assessments.
• Familiarity with project design delivery and quality processes, particularly in civil infrastructure (transportation, bridges, tunnels, or transit projects preferred).
• Effective communication skills with the ability to engage across functions and seniority levels.
• Demonstrated experience in training and guiding team members on quality standards and systems.
• Proficient organizational and documentation skills; ability to manage tasks on your own and prioritize competing priorities.

A place to work and so much more

At COWI, we work together with our customers to shape a sustainable and liveable world. We do it by applying our knowledge and curiosity – and sometimes even our courage – to create the solutions the world needs today to enable a better tomorrow. We support our customers' transition towards increased sustainability. We strive to lead by example by embedding environmental management, social responsibility, and good governance into our business practices and the options we provide to our customers.

We value differences and development and cultivate an environment of belonging and having fun. Because that is what brings out the best in you, at work and at home.

With offices primarily located in Scandinavia, the UK, North America, and India, we are currently more than 7,500 people who bring their expertise in engineering, architecture, energy, and environment into play.

What we also offer:

Being part of the COWI community offers more than just a competitive salary. We take care of our people both professionally and personally.

Some of our benefits include:

Flexible working arrangement | Top-up parental and childbirth recovery leave | Fantastic close-knit team with a wealth of knowledge to share | Full time hires get minimum 3 weeks vacation to start | Floating holiday to celebrate employee diversity | Paid sick leave | Annual Fitness spending account. Yes, you can use this for a ski pass, yoga or gym membership | Group RRSP program with company matching | Personal and professional development fund | Parking or public transit allowance | Extended Health coverage with 100% of premiums paid by us | Employee Assistance Program (EAP) | STD, LTD, AD&D, and Life Insurance | Referral incentive program| Frequent social events

Base compensation: $106,000 to $146,000 for North Vancouver location only. Actual compensation is subject to variations due to education, experience, skill set, and location.

Got more questions?

Get to know us even better at our website, , where you can learn more about our projects, our strategy, what we want to achieve and what life is like at COWI.

Equal opportunity employer

COWI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, COWI complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training information.

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