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People & Culture Coordinator

2 weeks ago

Markham, Ontario, Canada Kinark Child and Family Services Full time $60,000 - $90,000 per year

Job Description
Job Summary:
The Coordinator, People and Culture is a critical member of the People and Culture Team providing hands-on, front-line staff and manager first-point of contact support. Reporting directly to the Associate Director, or through the Manager Systems and Support, the Coordinator People & Culture is responsible for providing administrative support to employment related events and key employee life-cycle processes. In addition to day-to-day work, this role also contributes to the People and Culture team's continuous improvement projects and initiatives.

Kinark has introduced a benefit that gives employees in eligible roles the opportunity to work partially or fully remote if they choose to opt-in for this benefit. This role (Coordinator, People and Culture) is assessed as a Remote position requiring minimal days in the office (0-1 days per week) unless business demands require.

Key Responsibilities:
As required

  • Provide tier 1 HR systems support as 'first point of contact.
  • Administrative support of employment and pay related events and key employee life cycle processes.
  • Recruitment administration.
  • Ministry and licensing audit support.
  • People and Culture continuous improvement initiatives and projects support.

Direct Responsibility:
As required:

Employment Events Processing

  • Process employment related events, including but not limited to new hires, transfers, promotions, leaves, employment letters, employment status changes within HCM systems.
  • Enroll new employees in HCM systems.
  • Support payroll processing.
  • Pension and benefits administration.
  • Understand collective agreement implications to specific employment processes.
  • Where relevant, coordinate People and Culture employment processes with external partners.
  • Coordinate recruitment process from job posting to offer letter, excluding interviewing.
  • Coordinate onboarding process including forms administration, ordering of IT equipment, and facilitation of corporate orientation session.

User Support

  • Coordinate/assign and respond to enquiries and service requests submitted to People & Culture Service desk.
  • Provide user system support and education.
  • Onboard new managers in PeopleSoft and Kronos.
  • Troubleshoot basic system errors.
  • Assist managers with creating and assigning schedule patterns, and making timecard adjustments/ edits in time and attendance system.
  • Supply monthly reports to departments/program areas as needed.
  • Respond to regular and adhoc reporting and data requests.

Pay Processing

  • Update direct deposit information.
  • Process step increases.
  • Process leaves of absence.
  • Departure processing, including submission of termination tickets to IT.
  • Manage accrual process in Kronos.

Other Duties

  • Coordinate document collection and prepare files for audits and licensing activities.
  • Creation and maintenance of employee's files, including documentation tracking and filing.
  • Support Vacation Policy Compliance.
  • Participate in system testing.
  • Collaborate and support People and Culture team on special projects and research initiatives as required.

Qualifications:

  • Post-Secondary Education. In Business Administration or Human Resources Management field an asset.**
  • Minimum of one (1) year experience in a People & Culture administrative role.
  • Proficiency with Microsoft Office (Word, Excel, and PowerPoint).
  • Strong attention to detail.
  • Exceptional customer service.
  • Critical thinking.
  • Ability to work as a team player and independently.
  • Strong organization and time management skills, with a task-management mindset.
  • Experience using PeopleSoft, Kronos and/or Deltek is considered an asset.