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Executive Account Manager
2 weeks ago
Empowering Success: Your Journey starts with Source Atlantic.
Elevate your career with Source Atlantic: esteemed, efficient, and innovative. Join us for exceptional service and top-tier solutions across Canada. Boost efficiency with our one-stop distribution hub. Your pathway to success starts here with a team driven by dedication and customer focus, fueling continuous improvement through value- added services, technological advancements, and employee training.
POSITION OVERVIEW
The Executive Account Manager will be ready to step into a growth-focused, strategic role managing a concentrated portfolio of large, high-value accounts. This position involves working closely with Account Executives to develop long-term strategies, expand client engagement across verticals and solutions, and deliver tailored business reviews and proposals. The ideal candidate will possess a polished, consultative approach to sales, lead executive-level conversations, and discover deeper insights into customer industries and operations. This role partners with internal teams to ensure seamless delivery and continued value for our most important clients.
ROLE AND RESPONSIBILITIES
Strategic Account Management & Growth
- Identify, develop, and acquire new business opportunities within assigned key accounts to drive revenue growth and market share.
- Develop and maintain strong, long-term relationships with key stakeholders and decision-makers at the executive level.
- Conduct detailed account planning and develop comprehensive strategies for account growth and retention.
- Conduct quarterly business reviews with clients to assess performance, identify new opportunities, and gain additional share of wallet.
Client Relationship & Satisfaction
- Utilize a consultative and solutions-based approach to understand and exceed client needs and expectations.
- Continuously seek ways to improve customer satisfaction, retention, and overall client experience.
- Serve as the primary point of contact for key accounts, ensuring high levels of client engagement and satisfaction.
Cross-Functional Collaboration
- Collaborate effectively with internal teams, including technical support, solution development, and territory managers, to ensure successful delivery of products and services.
- Partner with Account Executives and other sales team members to develop and execute coordinated account strategies.
- Work with product management and marketing teams to communicate client needs and market opportunities.
Market Analysis & Reporting
- Analyze market trends, competitor activities, and industry developments to identify new growth opportunities.
- Prepare and present detailed sales reports, forecasts, and performance metrics to senior management.
- Maintain accurate and up-to-date account information in the company's CRM system.
Unveiling Your Perks:
Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits:
- Competitive compensation that recognizes your worth.
- A flexible health, drug, and dental plan tailored to your well-being.
- An employer-matching retirement savings plan for your financial security.
- Additional life and disability insurance options for peace of mind.
- Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
- An enriched vacation entitlement schedule for a balanced life.
- Participate in our physical fitness reimbursement program, championing your vitality.
We thank all applicants for their interest, however, only those candidates who will be moving on in the interview process will be contacted.
Source Atlantic is an equal opportunity employer. All candidates will be considered for this position.
