Administrative Assistant/Receptionist

Position Title: Administrative Assistant/Receptionist – Wireless Communications Company

Location: Pickering, Ontario, Canada

Employment Type: Full-Time

Reports To: Director of Finance

Industry: Wireless Communications / Telecom Services

About the Company

We are a privately held, Indigenous-owned wireless communications provider headquartered in Pickering, Ontario, delivering mission-critical and operational-critical communication networks to business, commercial, and public safety clients across Ontario and Canada. Our reputation is built on delivering secure, reliable, and high-performance wireless voice and data solutions where uninterrupted communication is essential. We are committed to operational excellence, innovation, and creating long-term value for our stakeholders and the communities we serve.

Position Overview

We are seeking a motivated and customer focused administrative assistant/receptionist to provide both front-desk and administrative support. This dual role position involves greeting visitors, answering and directing calls, managing shipping and receiving, ordering office supplies and refreshments, and supporting daily office operations

Key Responsibilities

• Front-desk duties: Greet visitors, answer and direct incoming phone calls, and maintain a welcoming and professional reception area. Process sales using the POS system. Ship and Receive packages.
• Administrative tasks: Managing correspondence and filing systems. Log all incoming repairs and maintain and update the RMA log.
• Office support: Maintain office supplies, manage office equipment, and assisting with tasks like invoicing or updating client files.
• Communication: Serve as a point of contact for clients, vendors, and staff, and responding promptly and professionally to inquiries and requests.

Qualifications

• Computer proficiency: Working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) is a universal requirement.
• Communication software: Familiarity with phone systems and shipping programs.
• Office equipment: Competence in using office machines such as printers, scanners and POS system.
• Data entry and typing: Efficient typing and data entry skills with high accuracy.
• Organizational and time management: Ability to multitask, prioritize, and manage a dynamic workload in a fast-paced environment.
• Communication and interpersonal skills: Exceptional verbal and written communication, a professional phone manner, and excellent customer service skills.
• Attention to detail: Accuracy in handling documents, sales orders, packing slips, etc. .
• Discretion and confidentiality: The ability to handle sensitive information with a high degree of confidentiality and professionalism.
• Proactivity and problem-solving: Strong problem-solving skills with the ability to anticipate needs and take initiative.

What We Offer

• Competitive compensation package with performance-based incentives.
• Comprehensive benefits program.
• Ongoing training and professional development opportunities.
• The opportunity to contribute to meaningful projects supporting public safety, business, and community communications.
• A supportive, inclusive and growth-oriented team culture.

Career Growth Opportunities

We believe in investing in our people and promoting from within. High performing Administrative Assistance/Receptionist may have the opportunity to advance into roles such as:

• Executive Assistant
• Accounts Receivable/Accounts Payable
• Procurement Specialist
• Inside Sales Representative

Job Types: Full-time, Permanent

Pay: $45,000.00-$48,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• RRSP match

Work Location: In person