Product Support Coordinator

18 hours ago

Timmins Ontario PNH Canada Toromont Cat Full time $40,000 - $80,000 per year

Toromont Cat is seeking a Product Support Coordinator to join our team at Timmins. The Product Support Coordinator is accountable for all work orders from opening to execution providing high customer service and effectively assisting with goals and objectives to support the Service Department. 

As a Product Support Coordinator, YOU will experience:

  • Working within one of the safest organizations in the industry where your safety and well-being are our most important priority;
  • Working for the best in class equipment dealer and with the premium Caterpillar brand
  • Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
  • Competitive total rewards including: wages, benefits, and premiums (as eligible)
  • An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

  • Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont's Health and Safety Policies, Programs and initiatives
  • Process service work orders, service reports and payroll
  • Obtain Customer purchase order numbers to support WIP (work in process) processing
  • Generate standard jobs as required by Supervisors and Technicians
  • Expedite Warranty and Goodwill work orders through Warranty Departments
  • Assist in coordination and administration of Customer Service Agreements (CSAs) through contract management software (EMT & PM Scheduler
  • Monitor WIP Reports with Supervisors and Service Advisors aligned to support company objectives within the invoicing process
  • Assist other Service Departments with scheduling of maintenance and repairs as required

Must-haves for this role:

  • Minimum post-secondary education
  • 2+ years of experience in support/service operations position

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed.    At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar , Toromont Cat takes care of our employees who take care of our customers When you join our team, you become a member of the Toromont family. Your success is our success

  • Product Support Coordinator

    3 weeks ago

    Timmins, Canada Toromont Cat Full time

    Toromont Cat is seeking a Product Support Coordinator to join our team at Timmins. The Product Support Coordinator is accountable for all work orders from opening to execution providing high customer service and effectively assisting with goals and objectives to support the Service Department. As a Product Support Coordinator, YOU will experience: Working...

  • Product Support Coordinator

    4 days ago

    Timmins, Canada Toromont Cat Full time

    Toromont Cat is seeking a Product Support Coordinator to join our team at Timmins. The Product Support Coordinator is accountable for all work orders from opening to execution providing high customer service and effectively assisting with goals and objectives to support the Service Department. As a Product Support Coordinator, YOU will experience: Working...

  • Product Support Coordinator

    3 weeks ago

    Timmins, Canada Toromont Cat Full time

    Toromont Cat is seeking a Product Support Coordinator to join our team in Timmins. The role is accountable for all work orders from opening to execution, providing high customer service and effectively supporting the Service Department’s goals and objectives. What you will experience Working within one of the safest organizations in the industry where...

  • Product Support Coordinator

    16 hours ago

    Concord, Ontario, LKE, Canada Toromont Cat Full time $40,000 - $80,000 per year

    Toromont Cat is looking for a Product Support Coordinator to join the Mining Technology team The Product Support Coordinator is accountable for all work orders from opening to execution providing high customer service and effectively assisting with goals and objectives to support the Service Department.  As a Product Support Coordinator, Mining Technology,...

  • Product Support Coordinator — Flexible Schedule

    4 weeks ago

    Timmins, Canada Toromont Cat Full time

    A leading equipment dealer in Ontario is seeking a Product Support Coordinator to join their team in Timmins. The role involves processing service work orders and ensuring high-quality customer service. Ideal candidates have a post-secondary education and at least 2 years of experience in service operations. This position offers competitive rewards, flexible...

  • Product Support Coordinator — Flexible Schedule

    2 weeks ago

    Timmins, Canada Toromont Cat Full time

    A leading equipment dealer in Ontario is seeking a Product Support Coordinator to join their team in Timmins. The role involves processing service work orders and ensuring high-quality customer service. Ideal candidates have a post-secondary education and at least 2 years of experience in service operations. This position offers competitive rewards, flexible...

  • Product Support Coordinator

    6 days ago

    Thunder Bay, Ontario, PCG, Canada Toromont Cat Full time $40,000 - $60,000 per year

    Toromont Cat is seeking a Product Support Coordinator to join our team at Thunder Bay. The Product Support Coordinator is accountable for all work orders from opening to execution providing high customer service and effectively assisting with goals and objectives to support the Service Department. As a Product Support Coordinator, YOU will experience:...

  • Preventative Maintenance Technician

    24 hours ago

    Timmins, Ontario, PNH, Canada Toromont Cat Full time $60,000 - $90,000 per year

    Toromont Cat is looking for a Preventative Maintenance Technician to join our growing team The PM Technician will be responsible for going to customer sites, providing superior service for equipment preventative maintenance. Maintaining customer relationships as well as relationships with the Technician team.** PLS note this is a 14X14 Rotational Shift...

  • Production Support Technician

    1 week ago

    Ontario, Canada Vielight Inc. Full time

    About the Company Vielight Inc. is a leader in photobiomodulation technology, dedicated to advancing health and wellness through innovative light therapy devices. With recent medical device approvals in Canada and the US, and pending approvals in Europe and Australia, we are expanding our reach and impact globally. About the Role We are looking for a...

  • Care Coordinator #164-25

    3 weeks ago

    Timmins, Canada Home and Community Care Support Services Full time

    Job Description Are you an experienced registered nurse seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care Coordinator , (Full-Time, Temporary from December 1, 2015, to June 14, 2027; Location : Timmins), you will assess and determine patient care needs and...