Medical Office Administrator

6 days ago

Brampton ON LT J, Canada Ontario Sleep Care - Ottawa West Full time $40,000 - $60,000 per year

Medical Office Administrator - Brampton

Ontario Sleep Care is a customer service focused, growing organization with one goal: to set the standard for sleep and CPAP Therapy providers. We need to grow our team of well-educated, experienced, and passionate professionals. This is our culture and obsession: not only the drive to be successful, but also the desire to treat every individual that walks through our door with the best care and customer service possible; all while maintaining a healthy work-life balance.

The Medical Office Admin will perform all general administrative duties such as bookings, coordinating patients, and completing forms; and be hands on with referred clients, referral sources and the funding agent to ensure the highest level of patient care.

Responsibilities:

  • Greeting customers, answering phone, booking appointments, sorting mail, sending/receiving faxes, cleaning and preparing room
  • Maintaining clients' files, charting in client records, making reports to physicians, phone reminders, and all administrative duties as assigned
  • Facilitating payment by preparation of funding documents, and maintaining knowledge of funding systems
  • Assisting with maintenance of CPAP inventory/trial equipment for the branch; jointly books CPAP appointments and follow up for clients at the location
  • Maintaining quality service by following company standards, policies and procedures; and addressing customer concerns as they occur
  • Coordination flow of information and patient care with the referring Sleep Testing Facility
  • Seeking to continuously improve the operation of the office by evaluating processes and workflow, and participating in other quality improvement activities
  • Ability to work independently without direct supervision and as part of a team; have strong organizational, communication and interpersonal skills

Qualifications:

  • Minimum High School Diploma required; preference given to Graduate of a recognized program/Bachelor's degree/diploma in health science or related field
  • Administrative experience in a medical office is nice to have but not a requirement. Agile, adaptable, and willing-to-learn candidates are encouraged to apply
  • Excellent interpersonal communication (verbal and written), organizational and presentation skills
  • Positive, professional, healthcare-oriented demeanor; passion for patient care within your community
  • Detail oriented with ability to multitask
  • Strong computer literacy; proficient in in business tools such as Microsoft Office Suite including word, Excel, Outlook

Job Types: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care

Application question(s):

  • Will you be able to reliably commute or relocate to Brampton, ON L6T 3J1 for this job?
  • Do you have experience in using EMR? What kind of EMR are you using?
  • What interest you in the healthcare field?

Experience:

  • Medical/Clinical Office Admin: 1 year (preferred)

Work Location: In person

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