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Health & Wellness Advisor

2 weeks ago


Calgary, Alberta, Canada Suncor Full time $60,000 - $120,000 per year

Joining Suncor means you will work for one of the best companies in Canada, providing tremendous future potential where talented people thrive and lead. As our business evolves, so do our employment opportunities. Our work culture includes a dynamic mix of professionals, with a diversity of skills and expertise.

Are you a Disability Management professional with a mindset of continuous improvement and lifelong learning? We are hiring two Health and Wellness Advisor in our Integrated Disability Management (IDM) team for our Calgary office. If you have strong communication and prioritization skills, we want to hear from you

You will be responsible for supporting employees and managing employee short-term disability (STD) and Workers' Compensation Board (WCB) claims in a timely and efficient manner.

Minimum Requirements:

  • A Bachelor's Degree in the medical or human sciences fields, or an equivalent combination of education and experience in the medical or insurance fields
  • Two - five years of claims and / or disability management experience, specifically working with WCB claims
  • Strong knowledge of best practices in disability management and the relevant legislation
  • Expert knowledge of workers' compensation legislation, policies, and procedures
  • Basic knowledge of STD plans and long-term disability contracts
  • Proficiency with Microsoft Office; experience with Cority software is considered an asset
  • Exceptional communication, critical thinking, and problem-solving skills

Key Accountabilities:

  • Adjudicate manage employee STD claims in accordance with legislative requirements and Suncor's case management process and practices
  • Manage workers' compensation claims in accordance with legislative requirements and Suncor's case management process and practices, including conducting cost relief and appeals activities
  • Assess employee fitness to work and communicate restrictions and limitations to the business area
  • Identify and arrange suitable medical interventions to assist employees in their recovery
  • Collect information and collaborate with stakeholders to develop an appropriate transitional return to work plan to facilitate safe, timely, and sustainable return to work
  • Educate and inform key stakeholders on the requirements of short-term, long-term, and WCB programs, including roles, responsibilities, expectations, and consequences
  • Exercise ethical and professional judgment in determining the appropriate collection, use, and disclosure of personal health information
  • Maintain up-to-date and accurate electronic documentation and internal records

Location and other Key Details:

  • This is an office-based role. You will work out of our Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W.
  • Hours of work are a regular 40-hour work week, Monday to Friday
  • Our business professional roles follow internal compensation guidelines, and the pay band will generally be based years of experience and scope of work

Why Suncor?

Suncor's operations include oil sands development, production and upgrading; offshore oil and gas; petroleum refining in Canada and the U.S.; and the company's Petro-Canada retail and wholesale distribution networks (including Canada's Electric Highway, a coast-to-coast network of fast-charging electric vehicle stations).

With a strong strategy for growth and our long-standing approach to sustainability, operational excellence, capital discipline and technology and innovation, Suncor offers a solid foundation for you to continue building your career. We offer rewarding opportunities for you to learn, contribute and grow in a variety of career-building positions – all of which means tremendous potential for your future. We are focused on deepening our commitment to inclusion and diversity and creating a respectful workplace.

We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. We have numerous employee inclusion networks to help foster an inclusive and respectful culture and drive positive change within Suncor. Current networks include both workplace inclusion networks (focusing on inclusion and respect for all), and identity-focused networks (focusing on building community and a sense of belonging and allyship). Through the Journey of Reconciliation, we are progressing the way we think and act to build greater mutual trust and respect with the Indigenous Peoples in Canada. Please note we will consider accessibility accommodations to applicants upon request.