Front End Lead
1 week ago
Company Description
Eataly is the world's largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team's product knowledge
Job Description
JOB OVERVIEW
The Front-End Lead serves as the liaison between staff and management to ensure the department is fully functional. The Front-End Lead delegates to, motivates, trains and mentors Front End Cashiers to promote their development. Reports to the Market Manager.
- Handles monetary transactions and performs advanced cashiering duties
- Assists in supervising the Front-End team to ensure optimal performance and guest experience
- Approves voids, employee discounts, returns and exchanges
- Processes and settles daily cash and credit transactions for all departments
- Processes and prepares shipment of daily cash deposits
- Documents and communicates overages, shortages, sales data and technical or price discrepancies, communicating issues to the appropriate managers and departments
- Processes and monitors currency orders to ensure that cash is always available for transactions
- Maintains an accurate safe count along with daily operation and maintenance of a cash recycling machine
- Orders and monitors inventory of supplies needed for the Front End
- Documents, investigates, escalates and resolves employee or guest incidents
- Performs other duties as required or assigned
Qualifications
QUALIFICATIONS
- 1+ year of experience as a supervisor in a retail setting, with experience leading a cashier team preferred
- Ability to handle money accurately and perform mathematical equations
- Intermediate computer skills including e-mail and Microsoft Office
- Bachelor's Degree highly preferred
Job Requirements
- Availability to work onsite with a flexible schedule often including weekends
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Additional Information
Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more
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