Network Support Analyst

1 week ago

Emerald Park, Saskatchewan, Canada HONG Yard Solution Full time $18,200 - $36,500 per year

Job Summary

The ideal candidate will have hands-on experience in computer networking, system maintenance, and smart-technology integration. As a Network Support Analyst, you will be responsible for maintaining and optimizing the company's network infrastructure, managing digital systems and cloud platforms, and supporting the integration of IoT and automation technologies into outdoor projects such as smart fencing and landscaping.

Key Responsibilities

  • Design outdoor wireless network topologies for customer projects, ensuring reliable connectivity across large residential and commercial properties.
  • Maintain and monitor the company's and customers' LAN/WAN networks, VPN connections, and on-site connectivity systems.
  • Support and manage the company's website, cloud CRM, and project management tools.
  • Maintain and optimize Office Automation (OA) and internal data-sharing systems to ensure seamless digital workflow.
  • Install, configure, and troubleshoot network devices, including routers, access points, and servers.
  • Set up and integration of IoT systems, including Wi-Fi routers, cameras, sensors, and smart lighting.
  • Conduct signal testing, diagnostics, and connectivity analysis for outdoor smart-fence installations.
  • Document network configurations, access credentials, and device maintenance logs.
  • Implement data security, backup, and recovery procedures to ensure system integrity.
  • Collaborate with management and field technicians to improve communication and workflow efficiency.
  • Research and recommend technology upgrades to enhance automation and network reliability.

Skills & Qualifications

  • Diploma or certification in Computer Networking, Information Technology, or related field.
  • Proven experience in network setup, troubleshooting, and systems integration.
  • Proficiency with WordPress, cloud platforms, and network configuration.
  • Knowledge of IoT devices, Wi-Fi systems, and network monitoring tools.
  • Understanding of cybersecurity principles and cloud platforms.
  • Excellent problem-solving and analytical skills.
  • Strong communication abilities and teamwork spirit.
  • Fluency in English, Mandarin, and Cantonese (both written and spoken) is required to support multicultural clients and staff.
  • Valid driver's license and willingness to travel to field sites as needed.

Job Types: Full-time, Permanent

Pay: $30.22-$70.35 per hour

Expected hours: 40 per week

Work Location: In person

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