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Retail Sales Technician

2 weeks ago

Rossland, British Columbia, Canada Red Mountain Resort Full time $37,420 per year

RED Mountain Resort is hiring a Retail Sales Technician for the 2025/25 season The Retail Technician is responsible for handling all retail sales at Piste Off with a mandate to provide exemplary customer service.

MAJOR RESPONSBILITIES

  • POS Sales Processing/Paper Handling
  • Process all sales transactions in a friendly and efficient manner
  • File forms, vouchers and documents in appropriate locations
  • Accurate and efficient cash handling, balance end of day cash-outs
  • Customer Service
  • Provide customers with excellent service and a memorable shopping experience
  • Possess good product knowledge – know what you are selling
  • Keep the shop environment upbeat and comfortable
  • Answer phones & reply to work emails
  • Be able to answer questions about Red Mountain Resort services and on-mountain activities
  • Inventory & Merchandising
  • Ensure environment is always clean, tidy, attractive, and inviting
  • Receive merchandise, reconcile with packing slip & tag stock
  • Note inventory levels; inform supervisor re: low stock items
  • Be aware of backroom stock availability
  • Re-stock shelves and racks as required
  • Be alert and help to prevent any loss of merchandise
KEY KNOWLEDGE, SKILLS AND ABILITIES

Education

  • High School diploma minimum
  • Post secondary education an asset

Experience

  • Ski industry/retail experience
  • Good retail product knowledge
  • Knowledge of Red Mountain Resort, Rossland and their history
  • Cash handling experience required
  • Retail shop experience required
  • Experience with POS software
  • Proficiency with Excel & Word
  • Able to troubleshoot computer problems

Physical and Other Requirements

  • Ability to lift at least 50 lbs.
  • Ability to work on your feet for long period of time
  • Ability to carry stock up several flights of stairs

Skills and Abilities

  • Professional, friendly & outgoing demeanor
  • Respects and supports company policies and procedures
  • Willingness to help fellow employees & be part of the team
  • Good attention to detail
  • Conforms to Red Sports employee code of conduct/appearance requirements
  • Exceptional interpersonal skills
  • Good team player
  • Customer service-oriented
  • Accuracy and efficiency in transaction processing and cash handling
  • Excellent multi-tasking skills
  • Able to maintain friendly, professional attitude in a high-pressure environment.

The wage for this position is $17.85/hour.