Customer Service Quality Assurance Agent
1 week ago
Are you looking for a part-time job from home ? Are you reliable and independent?
Are you ready to put your customer service skills to good use? You've come to the right place Signature Canada is the Canadian franchise of Signature Worldwide (serving over 90 countries in five continents).
We are looking for someone we can trust to be a "mystery shopper" for Signature Canada, a company recognized in North America working in the field of customer service training. Specializing in the hotel industry and the rental of tools and equipment, Signature Canada is looking for people who are independent, reliable and have good communication skills.
The work consists of making calls to the various companies in which we have given our training in order to validate the understanding of the concepts taught, and this, in order to provide an unparalleled service
You must be :
Autonomous, reliable, discreet, impartial, attentive to details, creative and a good communicator. You must also have a reliable phone line and a computer with internet access.
We will ask you to give availability each week. It is mandatory to give at least 1 weekend availability and 1 night availability per month (early morning or late evening calls).
Number of hours worked per week: Between 2 to 6 hours (could also be more)
Hourly rate: Starts at $ 16,50 / hr
Paid training will be offered to you.
Work Remotely
- Yes
Job Types: Part-time, Casual
Pay: From $18.00 per hour
Expected hours: No more than 8 per week
Work Location: In person
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