Current jobs related to Specialist, Strategic Systems Implementation - Toronto, Ontario - Porter Airlines Inc.
-
Specialist, Strategic Systems Implementation
16 hours ago
Toronto, Ontario, Canada Porter Airlines Inc. Full time $80,000 - $120,000 per yearJob SummaryAs part of our program to implement an integrated fleet tracking, crew tracking, and airport turn management solution, we are seeking a SOCC Subject Matter Expert (SME) to represent Commercial Operations (SOC) within the initiative.This role will report into the Business Lead for the program and serve as the key functional lead for operations...
-
Strategic Implementation Specialist
2 weeks ago
Toronto, Ontario, Canada hive Full time $80,000 - $120,000 per yearAt Hive, we're all about creating moments that matter and helping event marketers connect with their biggest fans. Live events bring people together, and our industry-leading platform makes it easier than ever for promoters to build strong, lasting connections with their audiences. Our mission is simple: to help live events grow.The RoleHive is seeking a...
-
Strategic Implementation Specialist
1 week ago
Toronto, Ontario, Canada hive Full time $80,000 - $120,000 per yearAt Hive, we're all about creating moments that matter and helping event marketers connect with their biggest fans. Live events bring people together, and our industry-leading platform makes it easier than ever for promoters to build strong, lasting connections with their audiences. Our mission is simple: to help live events grow. The Role Hive is seeking...
-
Specialist, Strategic Systems Implementation
6 hours ago
Toronto, Ontario, Canada Porter Airlines Inc. Full time $80,000 - $120,000 per yearJob SummaryAs part of our enterprise-wide initiative to implement an integrated fleet tracking, crew tracking, and airport turn management solution, we are seeking an Airports Subject Matter Expert (SME) to represent airport operations throughout the duration of the program.Reporting into the Business Lead, this role will act as the primary liaison for all...
-
Mid-Market Implementation Specialist
7 days ago
Toronto, Ontario, Canada Manulife Full time $57,675 - $96,250 per yearManulife Group Benefits has an impressive market share in Mid-Market account business. Growth and client retention in this market segment requires innovative thinkers who can develop solutions that balance customer need with organizational capabilities.We have an immediate opportunity for a full time Mid-Market Implementation Specialist on the New Business...
-
Information Systems
7 days ago
Toronto, Ontario, Canada PACE Independent Living Full time $82,047 - $97,968 per yearWe are hiring a Information Systems and Solutions Specialist Dufferin/Lawrence | $82,047 to $97,968PACE is a non-profit community support service organization that provides support services to adults with disabilities who are committed to living independent lives. PACE provides support services to more than 350 individuals who have a variety of...
-
Implementation Specialist
1 week ago
Toronto, Ontario, Canada Hootsuite Full time $89,999 - $109,999 per yearWe're looking for an Implementation Specialist to help us lead and execute implementation projects for Hootsuite products and solutions in order to contribute to long term customer success. You'll work closely with our success team, leading multiple implementation projects simultaneously in a highly collaborative environment, ensuring deliverables are on...
-
System Integration Specialist
7 days ago
Toronto, Ontario, Canada CQ Search Group Ltd. Full time $80,000 - $120,000 per yearBoomi Integration SpecialistLocation:Toronto, ON (Onsite)Employment Type:Full-TimeJob Summary:We are seeking a skilledBoomi Integration Specialistto join our IT team in Toronto. The ideal candidate will have hands-on experience with Dell Boomi, including development, implementation, maintenance, and integration projects. You will play a key role in building...
-
Specialist Strategic Contracts
17 hours ago
Toronto, Ontario, Canada Independent Electricity System Operator (IESO) Full time $80,000 - $120,000 per yearSpecialist Strategic ContractsDateOctober 29, 2025LocationToronto, ON – HybridRequisition IDStatusRegularBusiness UnitLegal Resources Corporate GovernanceWhy join us?The IESO is committed to ensuring Ontario's electricity system meets the province's needs today and into the future.We are charged with purpose, delivering reliable, affordable, and...
-
Toronto, Ontario, Canada Cognizant Technology Solutions Full time $90,000 - $120,000 per yearBusiness System Analyst – Aladdin Implementation– Banking & Financial ServicesCognizant Consulting – Banking & Financial ServicesToronto, OntarioHybrid (3 days/week onsite)About Cognizant ConsultingCognizant Consulting is more than Cognizant's consulting practice—we're a global community of 6,000+ experts helping clients reimagine their business. We...
Specialist, Strategic Systems Implementation
2 weeks ago
As part of our enterprise-wide initiative to implement an integrated fleet tracking, crew tracking, and airport turn management solution, we are seeking an Airports Subject Matter Expert (SME) to represent airport operations throughout the duration of the program.
Reporting into the Business Lead, this role will act as the primary liaison for all airport-related functional and procedural requirements, ensuring the new systems fully support the operational realities and turnaround processes across the station network.
The Airports SME is responsible for representing the full spectrum of airport operations during the design, build, and deployment of new operational systems. This includes ensuring alignment between frontline execution and the program's vision for digital integration, efficiency, and network-wide coordination.
If you're passionate about delivering clarity, control, and continuity across the day-of-operations landscape and want to shape the tools and systems that support this mission-critical function, we welcome your expression of interest.
Duties & Responsibilities- Act as the functional lead for all airport-related activities within the scope of the project, including aircraft turnaround, gate management, station communications, and on-time performance processes.
- Collaborate with Process Owners, Business Lead, IT, SOC, Technical Operations, Crew Scheduling, Flight Operations, People & Culture, Finance, Airport Authorities, and third-party service providers to integrate airport operational requirements into solution design.
- Actively participate in the creation and validation of end-to-end digital workflows and standard operating procedures related to aircraft arrival/departure, ground handling, fueling, catering, boarding, and irregular operations recovery at the station level.
- Translate redesigned digital processes into technical configuration requirements for tools that enhance station visibility, coordination, and accountability.
- Participate in test cycles and training development; help ensure frontline station teams are prepared and supported through structured change management efforts.
- Lead gap analysis and risk-assessment workshops, focusing on digital-transformation impacts.
- Develop mitigation plans for technical, operational, and security risks associated with new digital workflows to ensure seamless integration and optimal performance.
- Collaborate with the Airports Operational Excellence team to Define and enforce process control frameworks, version-controlled documentation, and compliance checklists.
- Coordinate with the Airports Operational Excellence team to implement process improvements with minimal operational disruption.
- Provide insight into performance metrics, delay codes, station-level reporting, and other operational KPIs.
- Serve as the "voice of the customer," ensuring that the passenger journey, airport user experience, and station-level needs are appropriately considered in all key system and process decisions.
- Actively participate in Porter's Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy.
Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
Teamwork: Working collaboratively with others to achieve organizational goals.
Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
Results Focus: Focusing efforts on achieving high quality results consistent with the organization's standards.
Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
- Minimum 5 years of experience in commercial airline airport operations, with hands-on involvement in turnaround management, station coordination, or ground operations.
- Proven ability to assess and translate frontline operational needs into functional requirements and business process improvements.
- Familiarity with both hub and outstation environments, with a strong understanding of diverse operational realities and constraints.
- Skilled in cross-functional collaboration, stakeholder influence, and navigating competing priorities in complex programs.
- Clear and confident communicator with the ability to represent the airport perspective in a cross-disciplinary team.
- Previous involvement in system transformation projects or operational readiness programs.
- Working knowledge of airport or departure control systems, A-CDM platforms, or gate assignment and planning tools.
- Understanding of airline-on-time performance metrics, root-cause delay analysis, and station-level reporting tools.
- Ability to craft or support training, communications, and engagement efforts targeted at airport operations teams.
- Passion for continuous improvement and delivering safe, reliable, and guest-friendly airport experiences.
Toronto (Billy Bishop Toronto City Airport - YTZ) #LI-Hybrid
Company DescriptionSince 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter's fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline in the World Airline Star Rating. Visit or follow @porterairlines on Instagram, Facebook and X.
