Software Development Manager

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Lightspeed is looking for a Software Development Manager in North America to grow and lead our technical team within the Payments organization.

Reporting to the Director of Payments, you will help us lead, mentor and grow a high-performing software development team and cultivate an inclusive, inspiring working culture. Under your guidance, developers will deliver Payments products and services that are mission-critical to Lightspeed's long-term vision and growth, focusing on growing and improving our risk management and e-commerce enablement programs.

We are looking for a leader with a solid, demonstrable technical background, who can earn the respect of developers with their knowledge and experience. You will have a proven track record of supporting, mentoring, leading and growing a development team, and of delivering high-scale cloud-based software systems. You will enjoy problem-solving and removing blockers to the team's progress, and will have experience collaborating with Product teams and customer stakeholders. You will be an effective and clear communicator who can direction-set and track team delivery in a distributed, fast-moving and rapidly-changing agile environment.

For this role, you should be located in Canada, and able to work within EST/EDT hours. We offer a choice of fully remote, partially remote or fully office-based work environments (in cities with local offices).

What You'll Be Responsible For

• Guiding, motivating and growing a team of software developers as they solve complex problems in the Payments domain
• Directly and indirectly managing a team through collaboration with, and mentorship of a Technical Lead Staff Engineer
• Working closely with architects, Product teams, engineering leadership and stakeholders to align on team priorities and roadmaps
• Identifying, communicating and removing impediments and risks to delivery, within the team and across Financial Services as a whole
• Planning and furthering the professional growth of individual team members, including 1-1s, performance reviews, ongoing feedback, goal-setting and promotions
• Reporting up to engineering leadership and stakeholders on team progress and status
• Finding and hiring top talent for your team and the wider organization
• Providing technical and process guidance to the team during delivery

What You'll Be Bringing To The Team

• Experience leading a team of developers through successful delivery of software products
• Experience delivering microservice-driven, scalable, cloud-based applications
• Strong working knowledge of Java and/or TypeScript
• Professional experience in agile development and continuous delivery best practices
• Strong written and verbal English communication skills
• Ability to personally coach, mentor and drive individuals and overall teams
• Strong passion for continuous learning and improvement
• A quality-driven mindset with a focus on software scalability and resilience

Some Additional Things That Would Be a Bonus

• Experience in the Payments, Risk, and/or E-commerce domains
• Experience in building scalable SaaS solutions
• Experience in full-stack web application development
• Solid knowledge of cloud services (AWS and GCP in particular)
• Project Management or Scrum master experience, or formal training
• Experience in test automation and/or DevOps engineering

Who You Are

• A leader with strong people skills who can manage and represent your team
• A teacher and mentor helping individuals to grow and reach their full potential
• A communicator who can clearly convey requirements, best practices and status updates to both technical and non-technical audiences
• A problem-solver who embraces tackling complexity and removing roadblocks
• A decisive decision-maker who can handle change and ambiguity

What Is In For You

• Lots of autonomy, flexible work culture and possibility of remote work
• Opportunity to help shape the future of a new Product from technical, process and organizational perspectives
• Development of global products
• Exposure to modern and proven technology
• Opportunity to learn and expand your skill set
• Tons of growth opportunities into technical or people management roles
• Amazing benefits & perks, including equity for all Lightspeeders
• Opportunity to join a fast-paced, high-growth company
• Become a valued part of the diverse and inclusive Lightspeed family

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who We Are
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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