manager, housekeeping

Introducing the National Arts Centre

The National Arts Centre (NAC) is Canada's bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams-the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety-and nurtures the next generation of audiences and artists from across Canada. The NAC is located in the National Capital Region on the unceded territory of the Anishinabe Algonquin Nation.

At the National Arts Centre, we believe the performing arts are vital to the human experience. A house of dreams for the Canadian performing arts, we work with artists and arts organizations from across this land to revitalize our sector.

Curious to learn more? Read our Strategic Plan, The Journey Ahead.

Equity, Diversity, Inclusion, Anti-Racism and Accessibility

We are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and reconciliation with Indigenous peoples will guide our actions.

The NAC welcomes applications from candidates who can help us meet our vision, and contribute to the diversity of lived experiences, perspectives, and approaches. When you join the NAC, you will be part of an inclusive community working hard to dismantle barriers to employees' well-being, access, potential, and success. The NAC actively seeks candidates who identify as women, Indigenous, Black, Persons of Colour (IBPoC), members of 2SLGBTQIA+ communities, and people with disabilities. We encourage you to self-identify in the recruitment process.

Job Number:

J

Job Title:

MANAGER, HOUSEKEEPING

Employment Type:

Full-Time continuing

Job Category:

Operations

Open Positions:

1

Posting Date:

November 27, 2025

Closing Date:

December 21, 2025

Salary:

$90, $113,500.00/Year

Language Requirement:

Bilingual

Working Hours:

35 hours per week. Schedule may alternate between Monday–Friday and Tuesday–Saturday, based on operational needs.

Job Reports To:

Director, Operations & Security

Key Activities

The Housekeeping Manager is responsible for overseeing the cleanliness, orderliness, and overall appearance of the facility. This role ensures that all housekeeping operations are executed efficiently, safely, and in alignment with organizational standards. The manager leads a team of housekeeping staff, coordinates daily activities, and maintains high standards of hygiene and customer satisfaction.

Under the supervision of the Executive Director of Operations and Security Services, the Housekeeping Manager promotes a culture of safety by ensuring team members are trained to recognize and respond to potential workplace hazards. They are responsible for maintaining compliance with health and safety standards, overseeing required training, and managing all aspects of cleaning supply logistics — including creating supply arrangements, placing orders, reviewing invoices, and maintaining inventory. The manager is also accountable for keeping supply costs within budget and ensuring resources are used efficiently.

The Housekeeping Manager is further responsible for overseeing waste management practices, ensuring proper disposal procedures are followed, and implementing strategies to maximize waste diversion rates in alignment with sustainability goals.

Skill Requirements

• Post secondary diploma– or an equivalent combination of post-secondary education and experience and a minimum of four (4) years of directly-related experience in a similar position;
• Minimum of three (3) years of managing experience in a unionized environment;
• Strong written and verbal skills and bilingual in both official languages;
• Strong customer relations experience;
• Excellent interpersonal skills to establish and maintain communication;
• Able to demonstrate proficiency with Microsoft Office Suite;
• Experience in roles requiring a high level of analysis and judgment;
• Strong attention to detail;
• Understanding of the sensitivity required when working in a creative environment;
• Demonstrate a commitment to the NAC mission and ability to deliver an exceptional level of service and partnership: provide support and training to staff to build awareness within the organization;
• Excellent communication skills and ability to work well with all levels of the organization, as well as with trades and sub-contractors.

Who Can Apply

Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.

As part of NAC's interview process, in-person interviews may be required. Please ensure to have the most up-to-date information on your résumé including your current email address.

While we appreciate all applications, only those selected for an interview will be contacted by us.

Important Notice

The National Arts Centre (NAC) is committed to inclusive employee recruitment and selection. The NAC welcomes and encourages applications from people with disabilities. If you require accommodation during the selection process, please inform us as soon as possible and we will make every effort to fulfill your accommodation request.

The successful candidate will be required to provide the original or a true certified copy of their education credentials as appropriate, along with proof of a valid Criminal Background Check as a condition of employment.

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