Medical Office Assistant

19 hours ago


Whitby ON, Canada Oshawa Clinic Group Full time $21,310 - $24,600 per year

JOB OVERVIEW:

We are currently seeking a highly organized, efficient, and detail-oriented Medical Office Assistant (MOA) on a full-time basis to provide support to DREAM Fertility. This is an excellent opportunity for someone looking to expand their knowledge and experience in a specialized clinical setting focused on high-quality fertility care.

Key Responsibilities:

  • Serve as the first point of contact for patients, offering clear instructions and compassionate support throughout their visit, ensuring smooth flow of information for effective patient care.
  • Accurately collect, verify, and update patient demographics, health records, and referral information in various systems.
  • Patient scheduling/re-scheduling and confirmations via phone and in person for office appointments, clinics and surgeries.
  • Processing new referrals and other information.
  • Prepare rooms for patient appointments and procedures.
  • Perform a variety of administrative duties such as billing assistance, inventory tracking, faxing, scanning, filing, and organizing reports and documentation.
  • Uphold patient confidentiality and adhere to professional ethics and standards of care.

Qualifications:

  • Completion of a recognized Medical Office Administration Diploma (or equivalent)
  • Proficiency in Electronic Medical Records (EMR) systems and other computer systems.
  • Knowledge of medical terminology, procedures, and documentation.
  • Excellent knowledge and adherence to PHIPA and all legislation related to patient and medical records privacy and compliance.
  • Excellent organizational and time-management skills.
  • Ability to work independently and enthusiasm for being part of a functional team.
  • Strong communication skills, both written and verbal.
  • Strong attention to detail and data entry accuracy.
  • Must be flexible with changing priorities and willing to adjust work schedule to meet physician's "In Clinic" days.
  • Must be able to consistently work five days per week.
  • Must have completed all internal training assigned in Citation (HR Downloads).

Additional Information:

  • Previous experience working in a fertility clinic, OB/GYN specialist's office, or Women's Health is considered an asset.
  • Previous experience with EPIC is considered an asset.
  • All employees are required to work in compliance with the Occupational Health & Safety Act and its regulations.
  • All employees are required to work in compliance with PHIPA legislation; understanding and having a deep respect for patient privacy and data protection.
  • Position start date is expected to be December 2025.
  • MOA hours will be based on five days per week Monday and Friday, 9:00 AM to 5:00 PM. Shift times may vary from time to time depending on patient load and operational needs.
  • Must be legally entitled to work in Canada.

Application Deadline: Thursday, November 20, 2025, at 4:00 p.m.

Applications to be submitted via email to:

Thank you for your interest in employment opportunities with the Oshawa Clinic Group.

Job Types: Full-time, Permanent, Casual

Pay: $21.31-$24.60 per hour

Benefits:

  • Extended health care
  • Paid time off

Work Location: In person



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