Inside / Counter Salesperson

1 day ago

Vancouver BC VA L, Canada Guillevin Full time

Inside / Counter Salesperson

Status:

Regular, Full time

Location:

Vancouver, British Columbia

Job Description

Reporting to the Business Centre Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.

MAIN RESPONSIBILITIES:

  • Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs;
  • Responds to the customer's inquiries in a timely manner;
  • On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager;
  • Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards;
  • Proactively suggests associated and/or alternate products as needed;
  • Promotes focus product items to generate incremental sales;
  • Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.;
  • Maintains their technical knowledge up-to-date on various product lines and broaden system knowledge.
  • Serves customers at our counter as needed.

REQUIREMENTS:

  • Minimum three (3) to five (5) years of industry experience preferable, or a combination of relevant professional training and experience;
  • Good English communication skills written and spoken
  • Demonstrated people skills;
  • Excellent communication and organizational skills;
  • Product knowledge;
  • Must be customer service driven;
  • Good knowledge of MS Office (Word, Excel, Outlook).
What's in it for you

We are a major player, involved in the energy transformation in Canada. Certified as a Great Place to Work, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making.

What sets us apart is our:

  • Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
  • A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits:

  • Flexible group insurance plan customizable to your needs.
  • Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
  • Group RRSP with employer contribution and TFSA.
  • Postsecondary Scholarship Program for our employee's children.
  • Charging terminals available at our facilities.
  • Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

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