IT Technician

1 week ago

Lévis, Quebec, Canada AMETEK Full time $60,000 - $80,000 per year

Location:Levis, Quebec, CA, G6V 4L2

Business Unit: Creaform

Posting Date: Oct 14, 2025

Job Description:

Are you passionate about technology and customer service? Join a dynamic team where your expertise will make a real difference every day. Here, your role goes far beyond technical support: you'll participate in exciting projects, collaborate with industry professionals, and actively contribute to the evolution of our IT environment.

Here's what we offer:

  • Growth potential.
  • The opportunity to experiment and be creative with a great deal of latitude.
  • Continuing education.
  • A dynamic team of experts.
  • Flexible working hours.
  • New offices close to nature.
  • A dynamic, people-oriented, stimulating, and open-minded company.
  • A wide range of social activities, and much more

Key responsibilities:

  • Provide Level 1 and 2 technical support to colleagues, on-site or remotely.
  • Manage incidents through our ticketing system efficiently and professionally.
  • Install, configure, and maintain workstations, printers, and software.
  • Diagnose failures and propose sustainable solutions.
  • Document interventions to enrich our knowledge base.
  • Participate in inventory and management of IT equipment.
  • Train new employees on IT tools and processes.
  • Collaborate with the AMETEK support team and other IT departments.
  • Provide emergency support on a fair rotation basis.
  • Enforce company and security policies, including ISO2700.

A few things that will help you settle in at Creaform:

  • Experience in technical support or IT customer service.
  • Bilingualism (French/English) in spoken and written communication.
  • Service-oriented, patient, and able to explain technical concepts in layman's terms.
  • Proficiency in Windows, Microsoft 365, Active Directory, and Linux environments.
  • Availability evenings and weekends for emergency support and occasional special projects.
  • Hold a DEP, DEC, or relevant certification in IT support.

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit for more information.