Shift Supervisor/ Team Member

2 weeks ago

Sarnia, Ontario, Canada KFC Taco Bell Full time $45,000 - $75,000 per year

Responsibilities as a Leader :

  • Plan and evaluate operations of a restaurant.
  • Estimate food requirements, place orders and maintain the inventory.
  • Training staff in job duties, sanitation, safety procedures and quality control.
  • Resolve customer complaints and ensure Health and Safety regulations are followed.
  • Prepare and submit reports and ensuring to meet and exceed the targets.
  • Lead by example and provide exceptional customer service at all times.
  • Maintain record of stock, sales and wastage in accordance with company policies.
  • Deploying the work schedules and motivating staff to perform well.
  • Supervise and monitor the performance of staff.
  • Ensure proper operation of kitchen and restaurant equipment.

Responsibilities as a Team Member :

Customer Service:

  • Greet and seat guests:Some roles may include welcoming guests and directing them to their seats.
  • Take orders:Crew members are responsible for accurately recording customer orders, often using a point-of-sale (POS) system.
  • Provide friendly and efficient service:Food service workers should be knowledgeable about the menu, able to answer customer questions, and ensure a positive dining experience.
  • Handle customer inquiries and complaints:Crew members may be responsible for addressing customer concerns and escalating serious issues to management.
  • Ensure customer satisfaction:Service crew members strive to make sure customers are happy with their food and service.

Food Preparation and Handling:

  • Prepare food:Some crew members may assist with basic food preparation.
  • Serve food:Crew members serve food to customers, ensuring proper portion sizes and presentation.
  • Maintain food safety and hygiene:Food service workers must follow food safety regulations, including proper handwashing, temperature control, and cross-contamination prevention.
  • Operate kitchen equipment:Some crew members may operate equipment like fryers, grills and following safety procedures.

Cleanliness and Maintenance:

  • Maintain cleanliness of the work area:Food service workers are responsible for keeping their workstations, tables, and the surrounding area clean and organized.
  • Clean and reset tables: Busser roles may be responsible for clearing tables, resetting them for new customers, and ensuring the dining area is tidy.
  • Restock supplies: crew members may be responsible for restocking supplies such as napkins, utensils, and condiments.

Other Responsibilities:

  • Assist other team members:Food service associates may assist other staff with various tasks as needed.
  • Attend training and meetings:Crew members may be required to attend staff meetings and training sessions to stay updated on procedures and regulations.
  • Handle cash transactions:Some crew members may handle cash and credit card transactions, ensuring accurate record-keeping.

Must be willing to Re-locate

Job Types: Full-time, Part-time

Pay: $17.75-$18.00 per hour

Work Location: In person

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