Director, Information Technology and Systems

Helping kids, families and communities thrive since 1932.

To learn more, watch our video here

Director, Information Technology and Systems

Permanent, Full-Time

HOURS OF WORK: 35 Hours/week

START DATE/TERM: Immediate

REPORTS TO: Chief Executive Officer

POSITION SUMMARY:

The Director, Information Technology (IT) and System provide leadership to the Information Technology Department, driving organizational efficiency, innovation, and long-term growth. This role ensures the seamless integration of operations with Macaulay's IT infrastructure and systems.

The Director leads strategic planning, supervises a team of staff, mentors' future leaders, and collaborates with the management team to align IT operations with the organization's mission and goals.

RESPONSIBILITIES:

Strategic and Operational Planning:

• Develops and implements strategies for information technology and systems aligning them with the organization's goals.
• Oversee and plans the IT needs of the agency, developing the IT budget.

Governance Functions:

• Member of the Board IT Committee; support the CEO with reporting to the Board of Directors and Committees
• Supports the continuous strengthening process of Macaulay governance practices including the development and maintenance of IT policies and procedures.
• Provides knowledge and expertise to Macaulay and its community partners or other groups as requested.
• Attends external committees and meetings that relate to information technology, as required.

Infrastructure and Systems Management:

• Oversee the design, implementation, and maintenance of the organization's IT infrastructure, including servers, networks, and security systems.
• Manages and maintains the organization's software, databases, and other systems, ensuring their stability and performance.
• Identifies and implements efficiencies that can be achieved through improved information systems or other means.
• Assesses and mitigates IT-related risks, ensuring security and system integrity.
• Identifies opportunities to leverage new technologies and innovative solutions to improve processes and operational performance.
• Stays informed about emerging trends and regulatory requirements to ensure the organization remains compliant.
• Develop and manage the IT budget, ensuring cost-effective technology investments.

Leadership:

• Supervises and mentors a team of staff, fostering a collaborative and high-performing environment with exceptional customer service and continuous quality improvement.

General:

• Attends agency staff meetings and training, team meetings and special events.
• Maintains optimal attendance at work.
• Works in compliance with all applicable regulations and laws
• Complies with all Macaulay policies, practices, and quality standards.
• Works to further Macaulay's mission, vision, values and strategic directions.

QUALIFICATIONS:

• University degree in Information Technology or a related field, or equivalent experience.
• The following will be an asset:
• Master's degree in IT management or Business Administration is an asset
• CompTIA A+
• CompTIA Network+
• Microsoft Certified Systems Engineer (MCSE)
• Project Management Professional (PMP)
• Minimum 7 years of management-level experience in IT and systems.
• Strong strategic thinking, leadership, and supervisory skills.
• Excellent project management and organizational abilities.
• Effective communication and interpersonal skills.
• Ability to collaborate across departments and with executive leadership.
• Experience managing cross-functional teams and driving operational excellence.
• Proficiency in systems architecture, administration, networking, cybersecurity, and support.
• Superior analytical, problem-solving and resolution skills.
• Acceptable Vulnerable Police Record Check.

SALARY: Director, Information Technology and Systems Salary Scale (Starting at $131,913 - $145,248 per annum) with Competitive Benefits Package (health, dental & pension plan) and paid time off entitlements (starting at 20 vacation days & 5 float days).

THIS POSITION IS NOT WITHIN THE CUPE LOCAL 2563 BARGAINING UNIT.

Internal candidates: Apply through the Internal Career Centre on ADP Sign In | ADP WFNPORTAL.

External candidates: Apply through the Macaulay Job Opportunities Page at

INTERNAL APPLICATION PERIOD FOR CUPE LOCAL 2563 BARGAINING UNIT:

October 10, 2025 – October 17, 2025

DATE POSTED: October 10, 2025

Macaulay Centres for Children values the diversity of people and communities and is committed to excellence and inclusion. We welcome qualified individuals who contribute to the diversity of our staff group.

Macaulay Centres for Children offers accommodation for applicants with disabilities in its recruitment process. If you are contacted by the agency regarding a career opportunity, please advise if you require accommodation.

We thank all applicants for their interest in our organization, however only those selected for an interview will be contacted.

This job posting is available in alternate formats upon request.

Macaulay Centres for Children is committed to service and employment equity.