Manager, Employee Programs, Learning

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

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THE JOB: Manager, Employee Programs, Learning and Development

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $90,640 - $113,300

Reporting to the Senior Manager, Learning and Development, the Manager, Employee Programs, Learning and Development leads the strategy, design, delivery, and continuous improvement of various employee learning initiatives across the organization. This includes overseeing key employee development programs, such as the Mental Health Training Initiative, Equity, Diversity, and Inclusion (EDI) and Indigenous Specific Anti–Racism (ISAR) Learning Plans, Leadership Development Program, Peer Learning Network, and Mentorship within Doctors of BC.

This role also includes engaging with leaders across the organization, collaborating with employees at all levels, advising on development opportunities, and maintaining strong external partnerships. The Manager collaborates with leaders and external learning partners to ensure programs are aligned with organizational priorities, responsive to employee needs, and grounded in industry best practices.

The Manager oversees specific applications and learning platforms supporting employee growth, including 15Five Transform, and LinkedIn Learning, ensuring effective implementation, optimizing value and efficiency, to enhance the employee experience.

The Manager is responsible for developing evaluation strategies for the various employee programs, analyzing program data, and reporting insights that demonstrate impact and support strategic decision-making. As a people leader, the Manager supports a team, fostering a culture of continuous learning and engagement.

This role is fast-paced and evolving, requiring a passion for large-scale implementation, curriculum development, guided facilitation, and learning design. The Manager, Employee Programs is regarded as an expert in adult learning and pedagogy, with responsibility for designing, developing, and overseeing the construction of key learning initiatives and talent development strategies.

WHAT SUCCESS LOOKS LIKE

Leading Through People (B):

• Works with team members to assess developmental needs and provide necessary support and expertise.
• Develops awareness of personal leadership style.
• Ability to identify situations needing attention and is confident stepping in as a mediator if needed.
• Informs team of the reasoning behind decision making to foster trust and stability within the team.

Leading Through Vision (B):

• Quickly immerses self in new ideas, supporting change initiatives by following new directions and providing appropriate information.
• Continuously asks for feedback and ideas on how to do a better job and tries new approaches.
• Sets and keeps team accountable for short, medium and long term team goals.
• Participates in change initiatives by implementing new directions and providing appropriate information and feedback.

Leading to Deliver (B):

• Encourages self-discipline within the team and detail-based decision making.
• Ability to identify processes within areas of responsibility to draft procedures that comply.
• Seeks guidance on aspects of processes that are out of immediate scope.
• Makes decisions based upon all relevant details and accepts responsibility for the effective delivery of service.
• Understands organizational and initiatives' values, goals and strategies and how they align with and guide daily operations.

Leading With Drive (B):

• Exhibits drive and determinations to reach a desired outcome without getting discouraged.
• Assertive and forthright with data that supports their views, and ensures presentations and negotiations are based on sound business logic.
• Continuously measures results against agreed upon timelines and makes decisions in a timely manner.

Doctors of BC Team Member:

Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other's wellbeing.

WHAT YOU BRING

• An undergraduate university degree in adult education, program development, business or related field, AND up to five years of progressive and relevant experience, including a minimum of 2-3 years' experience in adult education, preferably within program management or talent development. Having an equivalent level of related work experience in-lieu of post-secondary education will be considered.
• Experience in adult education, specifically program development or curriculum development
• Experience in storyboarding and learning implementation, including needs analysis, objective setting and assessment processes.
• Experience leading organization-wide talent development strategies
• Knowledge of adult learning concepts and principles.
• Experience in oversight and management of curriculum and implementation development, learning strategies, and facilitation.
• Demonstrated experience evaluating the effectiveness of learning activities and determining opportunities for improvement and growth, providing actionable solutions.
• Excellent written and oral communication techniques, including public speaking, drafting executive communication, and presentation/facilitation skills in a virtual/remote environment.
• Good sense of judgment, analysis and synthesis; with a high personal standard of service, professionalism, performance and willingness to work both as a team and independently.
• Ability to provide strategic consulting and act as a change agent applying creative approaches to development of a learning culture.
• Awareness of evolving expectations, market trends, and best practices in learning and development.
• Excellent computer proficiency (Apple) including Microsoft Office applications (emphasis on PowerPoint) and web conferencing tools (Zoom).

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.

Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We do not discriminate against any applicant regardless of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, socio-economic background, political beliefs and affiliations, family circumstances or other irrelevant distinction.