Store Manager

1 day ago

Bracebridge, Ontario, Canada Bumper to Bumper Canada Full time

We are looking for someone seeking exciting new opportunities as Store Manager for our thriving team in Bracebridge, ON. The successful person will be an energetic, customer focused, self-starter who has experience in the automotive aftermarket parts industry.

Ce Que Nous Pouvons Vous Offrir

  • Un salaire compétitif
  • Des avantages sociaux complets et un programme d'assistance aux employés accessible.
  • Une généreuse contribution de l'employeur au régime de retraite.
  • Une couverture d'assurance complète.
  • Des réductions pour les employés sur les produits automobiles.
  • Des opportunités de développement de carrière
  • Travailler dans un environnement dynamique où vous pourrez développer vos compétences.

Votre Contribution Quotidienne Et Impact
You will be accountable for the overall direction, planning and execution of all store related activities including financial results, customer satisfaction, safety, and employee engagement. You will coach, mentor, train and retain a knowledgeable team of people while providing excellent customer service by ensuring customer needs are met, complaints are resolved and service is quick and efficient.

Your Main Responsibilities

  • Strategic planning and execution to enhance the profitability, productivity and efficiency of the store including resource planning, budget development and managing efficiencies
  • Increase business by developing and enhancing relationships with new and existing customers
  • Responsible for P&L, profitable sales growth and attaining store monthly, quarterly and annual performance objectives and continually identify and implement improvements to improve productivity and profitability; Analyze daily and weekly reports to identify issues, find resolution to problems, ensures improvement plans are developed and executed.
  • Liase with all internal departments in supporting promotions, regional sales teams, flyers, SPIFFs, planograms, sponsorships and all key marketing campaigns
  • Maintain service level requirements to customers, handle customer complaints effectively and call on customers as required
  • Complete monthly internal store audits and participate in senior leadership audits of stores.
  • Determine staffing requirements based on store needs. Identify opportunities to improve staffing utilization and manage overall payroll costs
  • Maintain strict inventory controls (including cycle and full inventory counts) on all product movements inbound and outbound to minimize product shrinkage
  • Continually identify and implement process improvements and efficiency enhancements to improve productivity levels and profitability
  • Coordinate facility maintenance, execution of standard operating procedures, security and distribution of goods
  • Ensure housekeeping, branding, product merchandising, cleanliness, safety, health and environmental compliance is included as part of everyday activities
  • Providing support for the collection of Accounts Receivables of their store's customers
  • Lead and manage a high performing team, including recruiting, hiring, on boarding, training, motivating, recognizing, and managing performance
  • Coach, mentor, train and retain a knowledgeable team
  • Ensure compliance with provincial legislation and all established company policies and procedures
  • Sell and support a diversified line of products via phone, fax, email and over-the-counter, promoting Private Brands and eCommerce channels whenever possible.
  • Develops relevant industry expertise to understand local market trends, customer opportunities, competition and build strong community relationships.
  • Schedule workforce to ensure business and customer needs are met

Expertise Et Compétences Essentielles

  • Previous Store Management experience
  • General business acumen, including understanding of P&Ls, key drivers and reports
  • Proficiency in Microsoft Office – Word, Excel, Outlook, PowerPoint
  • A valid driver's license

Pourquoi Bumper to Bumper?
Bumper to Bumper est bien plus qu'un réseau de magasins de pièces automobiles et d'ateliers de réparation ; c'est la marque phare de Uni-Sélect, rassemblant des experts qui partagent le même engagement à offrir des pièces, des outils et des services de qualité.

Avec plus de 190 magasins Bumper to Bumper et plus de 110 ateliers Bumper to Bumper Service Auto à travers le Canada, nous offrons un programme de confiance clé en main, un soutien complet, une image de marque forte, et une stratégie dynamique de mise en marché.

Notre vaste inventaire comprend plus de produits, provenant de 350+ fournisseurs, incluant des marques nationales et des produits de marque privée, couvrant la plupart des modèles de véhicules sur la route aujourd'hui.

En tant que professionnels qualifiés, nous comprenons l'importance de la confiance et de la fiabilité. C'est pourquoi nous offrons des formations sur les dernières technologies, y compris notre programme EVE - Expert en Véhicules Électriques, garantissant à nos partenaires de rester à l'avant-garde de l'industrie.

Chez Bumper to Bumper, nous défendons le droit à la réparation et luttons contre l'obsolescence. Nous nous engageons à garder les voitures sur la route plus longtemps, car nous croyons que si quelque chose peut être réparé, il doit l'être Longue vie à votre auto

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