Regional Manager of Operations

Regional Manager of Operations – Alberta/Ontario

Status: Full-Time

Location: Toronto, Ontario (Hybrid: 3 days in office, 2 days virtual)

Start Date: December 2025 – January 2026

About Perennial

Perennial delivers integrated primary care and wellness services directly within retirement residences, combining on-site and virtual care to meet seniors where they are. By proactively anticipating the needs of older adults, we improve quality of life, reduce unnecessary hospital visits, and ease the strain on the public healthcare system.

Today, we are active in over 29 retirement residences across Ontario, Saskatchewan, Alberta, and Manitoba, with continued plans for growth and expansion.

Our interdisciplinary team including physicians, nurse practitioners, registered nurses, physiotherapists, occupational therapists, dietitians, and massage therapists works together with one clear mission: to keep residents healthy, active, and comfortable in their own homes.

About The Role

We are seeking a Regional Manager of Operations to oversee Perennial's operations across Alberta and Ontario, with a start date between December 2025 and January 2026. This hybrid position will be based in Toronto or Oakville with a hybrid work model of 3 days in office, 2 days virtual.

The Regional Manager will have full operational ownership for their assigned provinces, ensuring that clinics and residences run smoothly, partnerships are nurtured and expanded, and performance targets are consistently met. This is a leadership role requiring a mix of operational excellence, relationship management, business development, and clinical coordination.

ResponsibilitiesOperational Leadership

• Own and oversee all operations across assigned provinces (Alberta & Ontario), ensuring smooth workflows at every clinic and residence.
• Oversee and manage Regional Operations Coordinators and Patient Care Coordinators, providing leadership, training, and accountability.
• Monitor site-level financials, staffing, and performance metrics, reporting regularly to leadership.
• Escalate critical risks, issues, or strategic opportunities directly to leadership.

Client & Partner Management

• Serve as the primary relationship manager with all clients in assigned provinces.
• Build, strengthen, and manage relationships with allied health partners (e.g., physiotherapists, occupational therapists, dietitians, massage therapists).
• Ensure service quality and operational standards are consistently met across partner clinics.
• Drive revenue through allied health partners by actively promoting services and clinic utilization.

Growth & Marketing

• Lead internal marketing and promotion of Perennial within assigned provinces.
• Promote and organize allied health clinic days, health events, and resident engagement initiatives.
• Identify and develop new partnerships to expand Perennial's reach and service offering.

Clinical Coordination

• Partner closely with the Nurse Practitioner Lead to ensure adequate NP coverage and scheduling across all sites.
• Support onboarding of new clinical providers and allied health professionals in the region.
• Ensure compliance with clinical policies, standards, and performance expectations.

Qualifications

• Experience: 3-5+ years in healthcare operations, regional management, or multi-site leadership, ideally in seniors' health, retirement residences, or allied health.
• Education: Bachelor's degree in healthcare administration, business, or related field; Master's degree an asset.
• Leadership: Proven ability to manage and develop teams across multiple locations.
• Client Management: Strong background in stakeholder relationship management, with the ability to engage at the executive level.
• Business Development: Track record of building partnerships, promoting services, and driving revenue growth.
• Financial Acumen: Comfortable managing budgets, monitoring financial performance, and reporting KPIs.
• Communication: Excellent organizational and communication skills, both written and verbal.
• Flexibility: Ability to travel occasionally within Ontario and Alberta as required.

Why Join Perennial?

• High-Impact Leadership Role: Own the success of Perennial's operations across two major provinces.
• Growth Opportunity: Play a key part in scaling an innovative healthcare company transforming seniors' care in Canada.
• Cross-Functional Leadership: Work directly with clinical, operational, and executive teams to deliver measurable results.
• Mission-Driven Work: Contribute to keeping seniors healthy, active, and comfortable at home while reducing pressure on the public healthcare system.
• Visibility: Report directly to senior leadership with a mandate to influence strategy and execution in your region.

Perennial is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact for assistance.

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

Job Type: Full-time